m2-assistant[bot]
commented
10 months ago Hi @Eddcapone. Thank you for your report.
To speed up processing of this issue, make sure that you provided sufficient information.
Add a comment to assign the issue: @magento I am working on this
Join Magento Community Engineering Slack and ask your questions in #github channel.
Summary:
Introduce a feature in Magento 2 that allows users to delete their own accounts. This enhancement is crucial for compliance with the General Data Protection Regulation (GDPR), specifically under Article 17, the 'Right to be forgotten' or 'Right to erasure'.
Detailed Explanation:
Under the GDPR, Article 17 states that individuals have the right to have their personal data erased. This right is particularly relevant where the personal data is no longer necessary for the purposes for which it was collected, or where individuals have withdrawn their consent for its processing and there is no other legal ground for processing. This feature is essential for Magento 2, as it directly addresses this regulatory requirement.
Adding this context to the Magento 2 feature request emphasizes that the need for a user account deletion feature extends beyond web platforms to mobile applications as well. This enhancement is essential not just for compliance with GDPR but also for adhering to Google Play's new policy requirements. This integration will ensure that any Magento 2-based apps on Google Play comply with these data safety regulations, avoiding potential penalties such as the inability to update the app after the specified deadline. This development enhances user trust and app marketability, further establishing Magento 2 as a compliant and user-centric e-commerce solution.
Benefits:
Compliance with GDPR: Ensures Magento 2 meets essential GDPR requirements, avoiding potential legal issues and fines. User Autonomy: Empowers users by giving them control over their personal data, enhancing trust and user experience. Administrative Efficiency: Reduces the workload on administrators, as users can manage their data independently. Market Competitiveness: Aligns Magento 2 with other platforms already offering this feature, maintaining its competitive edge.
Implementation Suggestion:
The feature should be easily accessible within user profiles. Ensure a secure process to verify the user's identity before account deletion. Provide an option for full data erasure, including all associated personal data stored in the Magento database. Incorporate a mechanism to inform users about what data will be erased and the implications of account deletion. Implement a delay or a reversible phase before permanent deletion to prevent accidental data loss.
Conclusion:
Implementing a user account deletion feature in Magento 2 is not just a matter of regulatory compliance; it's a fundamental user right and a standard expectation in modern e-commerce platforms. This feature will significantly enhance Magento 2's appeal to GDPR-conscious users and businesses, ensuring it remains a top choice in the e-commerce platform market.