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Magento Features Development is an Initiative to Allows Community Memebers Join to Development of Magento Features
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Checkbox billing=shipping address should be (un)checked by customer only and not by M2 #88

Open Rickertje opened 5 years ago

Rickertje commented 5 years ago

Preconditions

  1. M2.2.5

Steps to reproduce

  1. Put item in cart
  2. Go to checkout
  3. Enter shipping address
  4. Press Next to go to checkout step 2
  5. Return to shipping address
  6. Correct (edit) the zipcode or whatever other item
  7. Press Next to go to checkout step 2

Expected result

  1. Billing address is still shipping address and checkbox is still checked
  2. When unchecking the checkbox the shipping address is copied to the billing address ready for editing

Actual result

  1. The billing address is equal to the original shipping address and the checkbox is unchecked (that is if https://github.com/magento/magento2/issues/17925 is implemented like it was told in 2-2-dev)
  2. Editing the billing address shows empty fields which is kind of frustrating

As long as the checkbox (Billing=Shipping) is checked and not unchecked by the user, updating the shipping address SHOULD ALSO update the billing address accordingly. This is a far more natural approach (and was implemented as such in Magento1) then to let Magento clear the checkbox ( .... unseen by the user).

Example: Customers make mistakes. A customer discovers in checkout step 2 that there was an error in the shipping (=billing) address. He gets back to Step 1 to correct the error but is unaware that the billing address is not changed accordingly.

twosg commented 5 years ago

Fully agree, these are the little details which result in a good user experience.