Upgrading PHP might require additional prep work

[ak77-prime]

Is there an existing issue for this?

• [X] I have searched the existing issues

What's missing?

Upgrading of the PHP version is done by the merchant per https://devdocs.magento.com/cloud/project/magento-app-php-application.html

However, in some cases, the project's OS may not support the PHP version and would require an OS upgrade by the Infrastructure team before the customer would be able to proceed.

• Recommend adding the following before the Extension support section:

Submit a support ticket if you aren't able to successfully upgrade PHP.

• In addition, the Extension support section should say:

Submit a support ticket to install these PHP extensions in Production (Pro and Starter plans) and Staging (Pro plan only)

• Lastly, add another section:

To setup PHP to execute only SourceGuardian protected scripts in all environments, the following option must be set in the php.ini file:

[SourceGuardian]
sourceguardian.restrict_unencoded = "1"

Source: Section 3.5 of the SourceGuardian documentation

[m2-assistant[bot]]

Hi @ak77-prime. Thank you for your report. To speed up processing of this issue, make sure that you provided sufficient information.

Add a comment to assign the issue: @magento I am working on this

---

• Join Magento Community Engineering Slack and ask your questions in #github channel.

[hguthrie]

Recently addressed this in the new repository. Should update in next business day or two.