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magento / magento-cloud

Magento Cloud
Open Software License 3.0
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Problem during composer install with magento/module-invitation #407

Closed frachello89 closed 4 years ago

frachello89 commented 4 years ago

Hello, I need to install magento2 cloud on a new machine but when I do it after a while it gives me the error:

Obviously I do not get this error on my machine when I try to reproduce the problem because it loads the module from cache. I'm looking forward for your kind reply. Thank you

YPyltiai commented 4 years ago

@frachello89 , you need to check your composer keys. It looks like you have no access to repo.magento.com

frachello89 commented 4 years ago

@frachello89 , you need to check your composer keys. It looks like you have no access to repo.magento.com

hello @YPyltiai I can confirm that it is not so, for these reasons: 1) I can login at https://account.magento.com/, click on Marketplace and then on Access Keys I found the keys (private and public) that I already generated (and that I used to install magento2 the first time) 2) I asked to other 2 persons that have they own keys (and that they use without any problem) and using them keys too the problem is still here 3) other magento's modules (like for example magento/module-indexer (100.3.3): Downloading (100%) or magento/module-catalog-url-rewrite (100.3.3): Downloading (100%)) are installed correctly

YPyltiai commented 4 years ago

@frachello89 the modules you mentioned which download correctly are from Open Source version (not Commerce), so they don't need Commerce access and thus may work even with not enabled for Commerce keys.

To check what is wrong we may need a ticket to Zendesk, please. You will need to provide your MageID there, so we can check if all the entitlements are correct.

frachello89 commented 4 years ago

@YPyltiai ok, should I open that ticket? if yes in which way? otherwise if you do it, in which way I give you my Mage ID? Thank you!

YPyltiai commented 4 years ago

@frachello89 you or someone from your team who has access needs to do that through https://support.magento.com/ . If you have a Cloud project, you should have access to Support portal if you follow the link.

SayB commented 4 years ago

hey @frachello89 - did you ever git this resolved? I'm also running into this. And so far I've confirmed my keys are okay. You see, if auth keys are problem, then it shouldn't download other modules too. Which it does.

frachello89 commented 4 years ago

Hello @SayB my problem we’re auth keys, indeed changed them my problem was solved. Many of the modules installed correctly in my case before it gave me the error, probably my old keys had not enough permissions...

frachello89 commented 4 years ago

Feel free to reopen my ticket if you are sure that your keys are really ok and issue is still present!

hi-soni commented 4 years ago

Hey, I am also facing the same issue while setting up Magento cloud.

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