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Magento 2.1.6 Checkout show no payment method when click update button after refresh page it show all (payment & address) #10727

Closed lalittmohan closed 7 years ago

lalittmohan commented 7 years ago

Preconditions

  1. i'm using Magento 2.1.6
  2. Payment Method : PayUmoney, CCavenue,COD
  3. Configurable products

Steps to reproduce

  1. add to cart a item.
  2. proceed go to checkout page
  3. select payment method
  4. fill customer detail as guest or existing customer 5.click on update button

Expected result

  1. it should show address detail with payment method expected

Actual result

1.it show no payment method

  1. it show when refresh checkout page manually.

payment issue

joni-jones commented 7 years ago

Hi, @lalittmohan, can you reproduce the same issue on Magento 2.1.8 with built-in payment methods?

lalittmohan commented 7 years ago

sure, let you know if issue happened again

ihor-sviziev commented 7 years ago

@lalittmohan please check browser developer console (f12), there should be some errors that caused such behavior. Please add them if they appear

lalittmohan commented 7 years ago

issuecheckout

lalittmohan commented 7 years ago

issuecheckout

joni-jones commented 7 years ago

I've checked the described flow on your https://www.beuor.com shop, seems, you are using custom checkout extension with custom payment methods. Also, have checked on the fresh installation of 2.1.8 with Tax Calculation Based On == Billing Address to trigger billing address update request, all works as expected. Please, confirm if this issue reproducible on Magento installation without additional extensions?