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Images under a configurable product stop changing after updating the configurable product. #11100

Closed rmevans1 closed 6 years ago

rmevans1 commented 6 years ago

NOTE: In previous issue #11033 you tested it against magento 2.1.9. That is not the version I am using. I am using Magento 2.0.16

Preconditions

  1. Magento 2.0.16
  2. Clean install

Steps to reproduce

  1. Create a visual swatch with images
  2. Create a configurable product with that swatch.
  3. Update configurable product

Expected result

  1. Images should continue to change after saving configurable product a second time.

Actual result

  1. Images stop changing.
  2. The only way I have been able to solve this is to delete all the simple products under that product and start the simple products over
magento-engcom-team commented 6 years ago

@rmevans1, thank you for your report. Please make more clear what do you mean by "Images should continue to change" expression.

rmevans1 commented 6 years ago

I have a configurable product with multiple products inside it. When you click the swatch the image gallery should change. Instead after saving the image gallery remains the same for the base configurable product

dmanners commented 6 years ago

@rmevans1 are there any JS errors showing up in the browser's console?

rmevans1 commented 6 years ago

No errors. I examined the actual request when the image is clicked on and it returns the json representing the original configurable product's gallery

dmanners commented 6 years ago

@rmevans1 could you check if the changes in the patch https://github.com/magento/magento2/commit/269c2154db82e2c3a19f8ba9a36e9b249a745998#diff-06f164cc839cbe29fd1d40f6aa4ce11a are either in your version or if applying that change fixes the problem.

Also are you using flat catalog?

Thank you

magento-engcom-team commented 6 years ago

@rmevans1 we are closing this issue due to inactivity. If you'd like to update it, please reopen the issue.