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Magento 2.2.5 - If Multi-Storefront, Shipping Rates on an Admin Order use rates from the default store #18059

Closed callumstar closed 6 years ago

callumstar commented 6 years ago

Preconditions

  1. Magento 2.2.5
  2. PHP 7
  3. Multistore installation
  4. Websites with a shipping method enabled with different rates

Steps to reproduce

  1. Create multistore version of Magento 2.2.5
  2. Set up a single shipping method with different shipping fees for both websites in 'Stores > Configuration > Sales > Shipping Methods' (e.g. Flat Fee of £10.00 for default and Flat Fee of £15.00 for second storefront)
  3. Attempt to create a new order in the admin area and use the second storefront
  4. Click on the button 'Get shipping methods and rates'

Expected result

  1. Shipping Rate should appear with the cost of £15.00

Actual result

  1. Shipping Rate appears with the cost of £10.00 (as defined in the default store)
magento-engcom-team commented 6 years ago

Hi @callumstar. Thank you for your report. To help us process this issue please make sure that you provided the following information:

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me {$VERSION} instance

where {$VERSION} is version tags (starting from 2.2.0+) or develop branches (2.2-develop +). For more details, please, review the Magento Contributor Assistant documentation.

@callumstar do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

callumstar commented 6 years ago

Hi @magento-engcom-team,

Yes I can reproduce this with any shipping rate on any vanilla instance of Magento 2.2.5.

callumstar commented 6 years ago

Hi @magento-engcom-team,

I believe that this is linked to the following issue:

magento-engcom-team commented 6 years ago

Hi @engcom-backlog-nazar. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

ghost commented 6 years ago

Hi @callumstar I'm not able to reproduce following steps you described, see attachments selection_095 selection_094

ghost commented 6 years ago

@callumstar if you like to update reopen this issue .

callumstar commented 6 years ago

Hi @engcom-backlog-nazar,

Can you please perform the same test with the Table Rates too? This is another shipping method we are seeing issues with.

ghost commented 6 years ago

@callumstar ok i'm try with table rates

callumstar commented 6 years ago

Hi @engcom-backlog-nazar,

Is there any update on this please?

ghost commented 6 years ago

Hi @callumstar, Yes the issue persist to table rates only.

callumstar commented 6 years ago

Hi @engcom-backlog-nazar,

So this is a confirmed issue with Table Rates? Is there a workaround for this?

ghost commented 6 years ago

@callumstar seems like no.

ghost commented 6 years ago

@callumstar ->https://github.com/magento/magento2/issues/16604

callumstar commented 6 years ago

Hi @engcom-backlog-nazar,

There isn't really a workaround/fix in that task. Is there a timeframe for fixing this bug?

What do we do in the meantime for this as it is quite a key component for most merchants with different shipping rates based on matrixes?

ghost commented 6 years ago

@callumstar Wait for maintainers to fix this issue, as possibly soon.

Rickertje commented 5 years ago

@engcom-backlog-nazar why is this issue not reopened? I dont think maintainers will pick up this issue now.