Unable to create an order from admin, when we enable authorize.net direct post payment method.

Nagamaiah007 commented 4 years ago

Preconditions (*)

Magento 2.3.3 instance.
PHP 7.2 version.
Created instance should get browsed in "https" mode.

Steps to reproduce (*)

Go To the Magento admin.
Navigate to the stores--> configuration--> Sales--> Payment Methods--> expand- Authorize .Net Direct Post(Deprecated)
Enable the Payment method
Set the payment action as "Authorize and capture"
Provide valid "API Login ID"
Provide valid "Transaction Key"
Provide Valid "Signature Key"
New Order Status as "Processing"
Test mode as "NO"
Gateway URL as "https://test.authorize.net/gateway/transact.dll"
Save the configuration
Flush the Magento cache management
Initially try to create an order from Magento front end
After creating an order, the success page should get occur in Magento front end
Try to Create an order from Magento admin
Navigate to Sales--> Orders
click on "Create New Order" button
select the customer
Select the product and click on "Add selected products to Order" button
the page get loaded, but the product is not added to the cart
still try to select the shipping method in the same page
submit the order
After this we are Getting a broken page (invalid format) in the Magento admin

Expected result (*)

Order should be get created without any error.
Page should not be broken.

Actual result (*)

Selected details are not effecting, while creating order from Magento admin
Getting broken page After Submitting.

m2-assistant[bot] commented 4 years ago

Hi @Nagamaiah007. Thank you for your report. To help us process this issue please make sure that you provided the following information:

[ ] Summary of the issue
[ ] Information on your environment
[ ] Steps to reproduce
[ ] Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.3-develop instance - upcoming 2.3.x release

For more details, please, review the Magento Contributor Assistant documentation.

@Nagamaiah007 do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

[ ] yes
[ ] no

Join Magento Community Engineering Slack and ask your questions in #github channel.

m2-assistant[bot] commented 4 years ago

Hi @itsPranith. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

[ ] 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
Details
If the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.
[ ] 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.
[ ] 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.
[ ] 4. Verify that the issue is reproducible on 2.3-develop branch
Details
- Add the comment @magento give me 2.3-develop instance to deploy test instance on Magento infrastructure.
- If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
- If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
[ ] 5. Add label Issue: Confirmed once verification is complete.
[ ] 6. Make sure that automatic system confirms that report has been added to the backlog.