Customizable Options Price

magento / magento2

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Customizable Options Price #26101

Open NetStorm84 opened 4 years ago

NetStorm84 commented 4 years ago

There is an issue when creating a backend order, with a product that has Customizable Options. Moving the product to the Wishlist or Cart does not keep the price of the selected options. Although the correct price is shown for the customer in the Frontend, the sidebar shows the incorrect price.

Preconditions (*)

Magento 2.3
Product with 1 or more Customizable Options with a fixed or percentage price

Steps to reproduce (*)

Log in to the backend
Sales > Orders > Create New Order
Select Customer
Click Add Products
Find product with Customizable Options
Click Configure
Select Option that will increase price
Click OK
Click Add Selected Product(s) to Order
The price shown should include the Option price
Select Move to Wishlist form the Action drop-down
Click Update Item and Quantities

Expected result (*)

The price shown in the left sidebar, should be that of the selected option

Actual result (*)

The price shown is the base price of the product and does not include the selection price

Additional Information

https://github.com/magento/magento2/issues/26101#issuecomment-570705209 https://github.com/magento/magento2/issues/26101#issuecomment-631541616 Update: On Storefront in customers shopping cart price showing correctly (PRD+opt) https://github.com/magento/magento2/issues/26101#issuecomment-632332366

m2-assistant[bot] commented 4 years ago

Hi @NetStorm84. Thank you for your report. To help us process this issue please make sure that you provided the following information:

[x] Summary of the issue
[x] Information on your environment
[x] Steps to reproduce
[x] Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

For more details, please, review the Magento Contributor Assistant documentation.

@NetStorm84 do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

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[ ] no

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NetStorm84 commented 4 years ago

@magento give me 2.4-develop instance

magento-engcom-team commented 4 years ago

Hi @NetStorm84. Thank you for your request. I'm working on Magento 2.4-develop instance for you

magento-engcom-team commented 4 years ago

Hi @NetStorm84, here is your Magento instance. Admin access: https://i-26101-2-4-develop.instances.magento-community.engineering/admin Login: admin Password: 123123q Instance will be terminated in up to 3 hours.

m2-assistant[bot] commented 4 years ago

Hi @krishprakash. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

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magento-engcom-team commented 4 years ago

:white_check_mark: Confirmed by @krishprakash Thank you for verifying the issue. Based on the provided information internal tickets MC-29961 were created

Issue Available: @krishprakash, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

Serializator commented 4 years ago

I can confirm that this indeed happens in the "Wish List" but it happens in the "Shopping Cart" as well.

sdzhepa commented 4 years ago

The Issue still reproducible on the lates 2.4-developer code issue_26101

Serializator commented 4 years ago

Hi @sdzhepa,

I will resolve the conflict in my open pull request later tonight, this should resolve this issue.

Kind regards, Julian

sdzhepa commented 4 years ago

@Serializator thank you! I have linked this issue with your pr

sdzhepa commented 4 years ago

Based on Triage review, was verified additional case. Can confirm this issue seems to affect only displaying price in Admin If we open the Customer shopping cart = price will be correct(product+option)

Issue_26101_part2

NetStorm84 commented 6 months ago

4 years this PR has been in progress, might need to look at doing something else.

m2-assistant[bot] commented 4 months ago

Hi @engcom-Bravo. Thank you for working on this issue. Looks like this issue is already verified and confirmed. But if you want to validate it one more time, please, go though the following instruction:

1. Add/Edit Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
1. Verify that the issue is reproducible on 2.4-develop branch
  Details
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  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
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engcom-Bravo commented 4 months ago

Hi @NetStorm84,

Thanks for your reporting and collaboration.

We have verified the issue in Latest 2.4-develop instance and the issue is reproducible.Kindly refer the attached video.

Steps to reproduce

Log in to the backend
Sales > Orders > Create New Order
Select Customer
Click Add Products
Find product with Customizable Options
Click Configure
Select Option that will increase price
Click OK
Click Add Selected Product(s) to Order
The price shown should include the Option price
Select Move to Wishlist form the Action drop-down
Click Update Item and Quantities

https://github.com/magento/magento2/assets/51680745/d07ef849-bc24-42e2-899a-81b1265f9ade

The price shown is the base price of the product and does not include the selection price

Hence Confirming the issue.

Thanks.

NetStorm84 commented 4 months ago

Wow this really is low priority. 5 years since I reported the issue 😄

github-jira-sync-bot commented 4 months ago

:white_check_mark: Jira issue https://jira.corp.adobe.com/browse/AC-11956 is successfully created for this GitHub issue.

m2-assistant[bot] commented 4 months ago

:white_check_mark: Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

github-jira-sync-bot commented 4 months ago

:x: Cannot export the issue. This GitHub issue is already linked to Jira issue(s): https://jira.corp.adobe.com/browse/AC-11956

github-jira-sync-bot commented 4 months ago

:x: Cannot export the issue. This GitHub issue is already linked to Jira issue(s): https://jira.corp.adobe.com/browse/AC-11956