Email templates preview problem

[VZeroCool]

. ### Preconditions (*)

1. Magento 2.3.3 CE AWS Ec2 with Apahce and mariadb

Steps to reproduce (*)

1. Setup 2 store view with arabic and english
2. Set arabic view as default
3. Go to backend, Marketing > Email Templates > Add new Template
4. Load default New order template
5. Click on Preview template

Expected result (*)

1. As some content added in english in preview it should show english

Actual result (*)

1.Showing ararbic content in preview

2. As a shopper we set default store as arabic but for backend admin there should be option to choose preview language.

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• [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant[bot]]

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[m2-assistant[bot]]

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[engcom-Alfa]

Hi @VZeroCool . Thank you for your report! Unfortunately, we are not able to reproduce the issue on fresh 2.4-develop. Everything works as expected.

Manual testing scenario:

1. Setup 2 store view with arabic and english
2. Set arabic view as default
3. Go to backend, Marketing > Email Templates > Add new Template
4. Load default New order template
5. Click on Preview template

Actual Result: :heavy_check_mark: As some content added in english in preview it should show english

So, we have to close it. Please feel free to comment, reopen or create new ticket according to the Issue reporting guidelines if you are still facing this issue on the latest 2.4-develop branch. Thank you for collaboration.

[kweij]

This issue is not resolved. In the description is written "for backend admin there should be option to choose preview language".

I must admit that the initial description is a bit hard to read (probably no english mother tongue), but it ends with a proper formulated RFC: the lacking feature to preview an email template for a certain store.

Here I have a new (manual testing) scenario:

• Setup 2 store view with arabic and english
• Set arabic view as default
• Go to backend, Marketing > Email Templates > Add new Template
• Load default New order template
• Click on Preview template
• Select a store to preview the email in <- This is the missing feature
• See the whole preview in english <- This is not possible

The point of this reported issue seems quite clear to me (maybe because I'm here to report the same), but it wasn't picked up initially. So I request to reopen this issue.