Checkout with PayPal - Buttons not being rendered anymore

[stephansteiner]

Since March 16th, "Checkout with PayPal" Buttons are not being rendered anymore. The URL for dynamic images from paypal doesn't seem to work anymore.

Preconditions (*)

1. Install a Magento 2.4.2 Shop with sample sample products
2. Have a PayPal Account to set the shop up with

Steps to reproduce (*)

1. in Sales > Payment Method go to PayPal and set "Enable this Solution" to "Yes"
2. Configure PayPal using API Signature (set API Username, Password and Signature)
3. Leave "Enable in-Context Checkout Experience" set to "No"
4. Under "Basic Settings", set "Display on Product Details page" to "Yes"
5. Under "Advanced Settings", be sure to set "Shortcut Buttons Flavor" to "Dynamic"

Expected result (*)

On Product detail page or on cart/minicart, it should show a button with "Checkout with Paypal"

Actual result (*)

1. "Checkout with PayPal"-Buttons shows a broken image link. The URL of the image is https://fpdbs.paypal.com/dynamicimageweb?cmd=_dynamic-image&buttontype=ecshortcut&locale=en_GB which doesn't seem to work anymore.

The generated code for the image button is: <input type="image" data-action="checkout-form-submit" data-checkout-url="http://bbq.testwebshop.eu/paypal/express/start/button/1/" src="https://fpdbs.paypal.com/dynamicimageweb?cmd=_dynamic-image&amp;buttontype=ecshortcut&amp;locale=en_GB" alt="Checkout with PayPal" title="Checkout with PayPal">

Only workaround is to set Advanced Settings > Shortcut Buttons Flavor to "static".

---

Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

• [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [X] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant[bot]]

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[stephansteiner]

@magento give me 2.4-develop instance

[magento-deployment-service[bot]]

Hi @stephansteiner. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service[bot]]

Hi @stephansteiner, here is your Magento Instance: https://05a5d3499b4d527537d8f55e02bd75aa-2-4-develop.instances.magento-community.engineering Admin access: https://05a5d3499b4d527537d8f55e02bd75aa-2-4-develop.instances.magento-community.engineering/admin_53b4 Login: eae235fd Password: 78f0a8ff219a

[stephansteiner]

Ok, I could reproduce the issue, but is dependent of the locale setting of the webshop. With locale set to en_US the buttons where displayed correctly with a different locale (example de_DE) the image links are broken. See here for broken Image of checkout with paypal button: https://05a5d3499b4d527537d8f55e02bd75aa-2-4-develop.instances.magento-community.engineering/argus-all-weather-tank.html

The issue seems to be is in the function _getDynamicImageUrl in class \Magento\Paypal\Model\Config: for locales different from en_US the image url is build using

return sprintf(
            'https://fpdbs%s.paypal.com/dynamicimageweb?%s',
            $this->getValue('sandboxFlag') ? '.sandbox' : '',
            http_build_query($params)
        );

Apparently https://fpdbs.paypal.com/dynamicimageweb and https://fpdbs.sandbox.paypal.com/dynamicimageweb are both defunct, resulting in the broken image url.

[m2-assistant[bot]]

Hi @ajijshekh123. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

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[ajijshekh123]

@magento give me 2.4-develop instance

[magento-deployment-service[bot]]

Hi @ajijshekh123. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service[bot]]

Hi @ajijshekh123, here is your Magento Instance: https://05a5d3499b4d527537d8f55e02bd75aa-2-4-develop.instances.magento-community.engineering Admin access: https://05a5d3499b4d527537d8f55e02bd75aa-2-4-develop.instances.magento-community.engineering/admin_4e36 Login: 8690ef06 Password: ca31f30c86ca

[stephansteiner]

@ajijshekh123 Hi, I noticed that you're verifying this - please remember to change the shops locale, as the default "en_US" won't display broken image buttons. You may also enter fake data for PayPal credentials as these come only into use when actually clicking the button.

[ajijshekh123]

Hi @stephansteiner, I have verified this issue as per your steps and configuration. All configuration I have set up properly but I didn't know which change required on shops local as the default "en_US". Please update the screenshot here. The rest of the configuration I have set up properly and the "Checkout with PayPal" button is showing properly as Expected.

Product Details Page:

Mini Cart:

Thanks.

[stephansteiner]

If PayPal is set to Sandbox Mode, the icons are working, if you disable Sandbox Mode the icon logo is broken again. Sandbox Payment Icon URL: https://fpdbs.sandbox.paypal.com/dynamicimageweb?cmd=_dynamic-image&buttontype=ecshortcut&locale=de_DE Non-Sandbox Version (Broken): https://fpdbs.paypal.com/dynamicimageweb?cmd=_dynamic-image&buttontype=ecshortcut&locale=de_DE

Remember that this affects shops where the locale is set to anythine else but en_US. Please check by changing store locale in Store > Configuration > Locale Options

[ajijshekh123]

Hello @stephansteiner, As per defined your configuration, I have reviewed the "Checkout with PayPal" button on the product details page. It is broken and not showing properly.

Thanks.

[magento-engcom-team]

:white_check_mark: Confirmed by @ajijshekh123 Thank you for verifying the issue. Based on the provided information internal tickets MC-41454 were created

Issue Available: @ajijshekh123, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed after 14 days if no further activity occurs. Is this issue still relevant? If so, what is blocking it? Is there anything you can do to help move it forward? Thank you for your contributions!