Page Builder Error for Version 2.3.1

maureyz commented 3 years ago

Preconditions (*)

Magento 2.3.1 2.PHP 7.2.3

Steps to reproduce (*)

1.Go to Content 2.Then go Pages 3.Promotion 4.Edit a Product Promotion 5.Schedule a new update

Expected result (*)

This si what expect:

Actual result (*)

Instead of that is this:

PS. Js console browser says "TypeError: Cannot read property 'children' of null"

Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

[ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
[x] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
[ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
[ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
[ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

m2-assistant[bot] commented 3 years ago

Hi @maureyz. Thank you for your report. To help us process this issue please make sure that you provided the following information:

Summary of the issue
Information on your environment
Steps to reproduce
Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

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maureyz commented 3 years ago

I saw on this thread that this guy install a patch provided from you guys https://github.com/magento/magento2/issues/31277 Thanks in advance!

maureyz commented 3 years ago

As the same directory about: vendor/mageto/module-page-builder/view/adminhtml/web/js/page-builder.js creates the pop up notification.

engcom-Oscar commented 3 years ago

Hi @maureyz ! Thank you for your report. Unfortunately, we are not able to reproduce the issue on a fresh 2.4-develop by following steps from this ticket. So, we have to close this ticket.

Please feel free to comment, reopen or create new ticket according to the Issue reporting guidelines if you are still facing this issue on the latest 2.4-develop branch. Thank you for collaboration.

magento / magento2