magento / magento2

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magento 2.4.1 big issue #32981

Closed nizarweb77 closed 3 years ago

nizarweb77 commented 3 years ago

i try to transfer my magento2.4.1 site to anther hosting but after that i see magento admin dasbord not organised like this without icone and without picture

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  • Revenue $0.00
  • Tax $0.00
  • Shipping $0.00
  • Quantity 0
Lifetime Sales
$7,093.00
Average Order
$2,364.33
Last Orders
Customer | Items | Total -- | -- | -- magentech magentech | 7 | $7,032.00 admin admin | 8 | $5,232.00 dung nguyen | 3 | $1,528.00 cuong cuong | 1 | $500.00 cuong cuong | 1 | $120.00
m2-assistant[bot] commented 3 years ago

Hi @nizarweb77. Thank you for your report. To help us process this issue please make sure that you provided the following information:

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

For more details, please, review the Magento Contributor Assistant documentation.

Please, add a comment to assign the issue: @magento I am working on this


:clock10: You can find the schedule on the Magento Community Calendar page.

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:pencil2: Feel free to post questions/proposals/feedback related to the Community Contributions Triage process to the corresponding Slack Channel

mrtuvn commented 3 years ago

have you try to re-run setup upgrade and static content deploy For such case i high recommended you view logs file in magento_root/var/log folder for investigate your problem

nizarweb77 commented 3 years ago

i try it yes many times also i try many solution but same problem i will send you the log so you can have a look sir

mrtuvn commented 3 years ago

From my experience this case may related with infrastructure/server issues Here is checklist for you

  1. Clear var/cache/ var/page_cache/ generated/code/ var/session/ var/tmp/* (Old data from previously)
  2. Double check url store to re-config with new server, also update cookie path may require
  3. Check folders, files have set properly permission with correct read/write. Important folders are var/ pub/static generated https://devdocs.magento.com/guides/v2.4/install-gde/prereq/file-system-perms.html
  4. Make sure you set pub as root folder Ex: magento_root/pub <= this is root (May be optional) https://devdocs.magento.com/guides/v2.4/release-notes/open-source-2-4-2.html#known-issues
  5. Double check availablilty file .htaccess in pub/ pub/static/ pub/media var/
  6. Re-deploy static all files (bin/magento setup:static-content:deploy) should work without any error show in command-line
  7. May need run setup upgrade && static compile (setup:di:compile)
nizarweb77 commented 3 years ago

i'am using godaddy shared hosting the problem is only magneto 2.4.0 work successfully with godaddy but it came without elastic search, so i decide to work with magento 2.3.5 because no elastic search in this version but many error in the backend

mrtuvn commented 3 years ago

V2.4 required elasticsearch must have. You should ask server support. Or change hosting brand. Nexcess may be a good one choice

nizarweb77 commented 3 years ago

thanks for your response i have even contact you in skype as you know AWS is free and hi is good but really this problem take to much form my time

ia-gaurav commented 3 years ago

@nizarweb77 - is it server related issue only not related to magento

vivekcoder007 commented 3 years ago

@nizarweb77 - ur skype ?

vivekcoder007 commented 3 years ago

@magento I am working on this

m2-assistant[bot] commented 3 years ago

Hi @vivekcoder007! :wave: Thank you for collaboration. Only members of Community Contributors Team are allowed to be assigned to the issue. Please use @magento add to contributors team command to join Contributors team.

vivekcoder007 commented 3 years ago

@magento add to contributors team

m2-assistant[bot] commented 3 years ago

Hi @vivekcoder007! :wave: Thank you for joining. Please accept team invitation :point_right: here :point_left: and add your comment one more time.

vivekcoder007 commented 3 years ago

@magento add to contributors team

vivekcoder007 commented 3 years ago

add me i will fix your issue

nizarweb77 commented 3 years ago

@magento I am working on this

hi sir this is my skype live:.cid.f8a8efe212407e90 contact me

m2-assistant[bot] commented 3 years ago

Hi @nizarweb77! :wave: Thank you for collaboration. Only members of Community Contributors Team are allowed to be assigned to the issue. Please use @magento add to contributors team command to join Contributors team.

vivekcoder007 commented 3 years ago

@magento add to contributors team

engcom-Hotel commented 3 years ago

Dear @nizarweb77,

We have noticed that this issue has not been updated for a period of more than 14 Days. Please confirm, if you are still facing this issue. If yes, then please let us know with proper steps to reproduce with actual and expected results.

Regards

engcom-Hotel commented 3 years ago

Dear @nizarweb77,

We have noticed that this issue has not been updated for a period of 14 Days. Hence we assume that this issue is fixed now, so we are closing it. Please raise a fresh ticket or reopen this ticket if you need more assistance on this.

Regards