Braintree Error Logs with Braintree Payment Disabled.

[victortodoran]

Preconditions (*)

1. Magento 2.4.2 (probably for older versions as well

Steps to reproduce (*)

1. Fresh install
2. Ensure Braintree payment method is disabled
3. Place an order

Expected result (*)

1. Order is placed. No Error Logs.

Actual result (*)

MagentoRoot Folder/var/log/system.log -> Below Error message is gettting printed in system.log after placing orders using other payment modes : main.ERROR: Braintree\Configuration::merchantId needs to be set (or accessToken needs to be passed to Braintree\Gateway)

Please check this comment for more details about the configuration.

Additional info (*)

I don't want to disable the modules, the merchant might want to configure and use Braintree in the future and should not need me to re-enable the modules to do so. The cart and checkout pages try to load the config for a disabled payment method, it makes little sense, if it's disabled I certainly don't have a token configured for it.

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Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

• [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [x] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant[bot]]

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[m2-assistant[bot]]

Hi @engcom-November. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

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[engcom-November]

Verified the issue on Magento 2.4-develop branch and the issue is reproducible: Steps performed: Installed Brain-tree module on 2.4-develop branch Admin -> Stores -> Configuration -> Sales -> Payment methods -> Configure Brain-tree payment. Note: Set Debug mode to Yes Front-end -> Add a product to cart -> Checkout -> Make Brain-tree Payment - No Issue. User is able to place Order Now disable Brain-tree payment option from Admin (Remove brain-tree configuration from Admin - Stores - Configuration - Sales - Payment Methods) Cache flush and clear cache Navigate to Front-end - Add a product to Cart - Checkout - Make Payment using PayPal Express Checkout - User is able to place Order. Issue: MagentoRoot Folder/var/log/system.log -> Below Error message is gettting printed in system.log after placing orders using other payment modes : main.ERROR: Braintree\Configuration::merchantId needs to be set (or accessToken needs to be passed to Braintree\Gateway). [] []

[magento-engcom-team]

:white_check_mark: Confirmed by @engcom-November Thank you for verifying the issue. Based on the provided information internal tickets MC-42923 were created

Issue Available: @engcom-November, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[engcom-Delta]

Hi @victortodoran ,

Thank you for reporting and collaboration. Verified the issue on Magento 2.4-develop and the issue is not reproducible. Kindly refer the screenshots.

Steps to reproduce -

1. Installed Brain-tree module on 2.4-develop branch
2. Admin -> Stores -> Configuration -> Sales -> Payment methods -> Configure Brain-tree payment. Note: Set Debug mode to Yes
3. Front-end -> Add a product to cart -> Checkout -> Make Brain-tree Payment - No Issue. User is able to place Order Now disable Brain-tree payment option from Admin (Remove brain-tree configuration from Admin - Stores - Configuration - Sales - Payment Methods)
4. Cache flush and clear cache
5. Navigate to Front-end - Add a product to Cart - Checkout - Make Payment using Check/Money order - User is able to place Order.
6. MagentoRoot Folder/var/log/system.log -> Observe no log related to braintree

Kindly recheck the issue on latest Magento 2.4-develop instance and Please let us know if you are still facing any issue. Thanks.