Currency issue in Product details and Shopping cart page for base currency other than USD / EURO

[onlinebizsoft]

1. Use base currency as GBP for example
2. Use Display currency as USD or MAD for example (store currency and base currency must be very different to see the issue)
3. Setup a few custom options (customizable options) with additional prices (do not test with configurable product) 

   Steps to reproduce

4. Use base currency as GBP(Stores-Configuration-General-Currency Setup).
5. Use Display currency as USD.
6. Save the config and clear cache
7. View the Product on front end
8. View Shopping Cart page

Expected result (*)

The Currency should be displayed with USD for a product as per Configuration

Note:

If we use Base currency as EUR and Display currency as USD we have a option for changing currency on the right corner in frontend.

Actual result (*)

There is a difference in Currency symbol for a Product. It is displayed with currency GBP(British Pound).

If we use Base currency as GBP and Display currency as USD or MAD we miss that option for changing currency on the right corner in frontend. Tested with other Currency Configurations.

Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

• < > Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: **S1** *- Affects critical data or functionality and forces users to employ a workaround.*
• < > Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• < > Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• < > Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

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[m2-assistant[bot]]

Hi @engcom-November. Thank you for working on this issue. Looks like this issue is already verified and confirmed. But if you want to validate it one more time, please, go though the following instruction:

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[engcom-November]

Hi @onlinebizsoft , I reverified the issue mentioned by you again on Magento 2.4-develop and the issue is reproducible only for particular price combinations but not in all the cases. Since this issue description is updated with other issue, I have created a new issue for this and confirmed here. Kindly move on to this issue for latest updates / solutions on the same. Thank you.

[onlinebizsoft]

@engcom-November do we have the linked pull request?

[engcom-Hotel]

Hello @onlinebizsoft,

This issue is happening because of the known limitations of the Adobe Commerce platform related to price calculation rounding precision.

The issue will be fixed in the scope of the Epic https://jira.corp.adobe.com/browse/AC-6221

We will keep posted here about the progress on the above JIRA - AC-6221.

Thanks

[onlinebizsoft]

Do we have any news ?

[ihor-sviziev]

Since this issue isn't fixed https://github.com/magento/magento2/issues/34003#issuecomment-1310581852 - I reopened it

[m2-assistant[bot]]

Hi @engcom-Alfa. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

• [ ] 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
• [ ] 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
• [ ] 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
• [ ] 4. Verify that the issue is reproducible on 2.4-develop branch
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  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
• [ ] 5. Add label Issue: Confirmed once verification is complete.
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[engcom-Alfa]

Hi @onlinebizsoft

This issue is happening because of the known limitations of the Adobe Commerce platform related to price calculation rounding precision.

The issue will be fixed in the scope of the Epic https://jira.corp.adobe.com/browse/AC-6221

We will keep posted here about the progress on the above JIRA - AC-6221. hence updating label as confirmed.

Thanks

[github-jira-sync-bot]

Unfortunately, not enough information was provided to create a Jira ticket. Please make sure you added the following label(s): Reproduced on 2.4.x, ^Area:.*

Once all required labels are present, please add Issue: Confirmed label again.

[github-jira-sync-bot]

Unfortunately, not enough information was provided to create a Jira ticket. Please make sure you added the following label(s): Reproduced on 2.4.x, ^Area:.*

Once all required labels are present, please add Issue: Confirmed label again.

[github-jira-sync-bot]

:x: Cannot export the issue. This GitHub issue is already linked to Jira issue(s): https://jira.corp.adobe.com/browse/AC-1558