Create New Order in Admin: Items Ordered do not update and without key magento 2.4.3

[lwucifer]

Hello, After upgrading to magento 2.4.3, i am facing this problem: Here are the steps:

1. Go to Sales > Orders
2. Click on 'Create new order' button
3. Search for the customer by filtering the email address by the term 'shivraj'
4. click on the record with an account
5. Select 'Chrome battery' store.
6. Click on 'Add products' button
7. Add just one product
8. Click on the button 'Add selected products to the order'
9. The infinite loader shows
10. then the page that loads doesn't have the product in it

And I see url has no key /admin_cb/sales/order_create/index/

Please check for me, thanks

[m2-assistant[bot]]

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[engcom-November]

Verified the issue on Magento 2.4.3 version after upgrading from 2.4.2-p1 and cannot able to reproduce this issue:

Steps performed: Admin - Sales - Orders - Create New Order Applied Email filter and selected Email address Selected other store view (Ex: myteststore) Add Products - Selected one Simple Product - Add Selected Products to Order - No issue Select Payment and Shipping Method Placed Order - No issue: User is able to submit order Kindly recheck the issue again and provide missing steps if any if the issue is still reproducible. This issue is also not reproducible on Magento 2.4-develop branch which is having the latest code base. Thank you.

[hryvinskyi]

@springluu @engcom-November The same issue on three sites in magento 2.4.3, and works in 2.4.2

[engcom-November]

Hi @hryvinskyi , can you please recheck the issue on Magento 2.4-develop branch as 2.4.3 is merged to 2.4-develop and it has the latest code base. As mentioned in comment, even after upgrading from 2.4.2-P1 to 2.4.3 having multi store setup, we are not able to reproduce this issue. Thank you.

[chattertech]

I have the same issue. I updated from 2.4.2 to 2.4.3. I have found a work around but it's a bit of a pain. After every product added or updated you have to reload the page and the product(s) or changes will show on the page. Besides the product issue the rest of the page works fine. Running on PHP 7.4 with Redis 6.

Video here... https://www.screencast.com/t/ePqbbrS3

[chattertech]

It's a session storage issue.

It can be fixed by increasing or disabling the session storage.

To increase...

bin/magento config:set system/security/max_session_size_admin 512000

or to disable...

bin/magento config:set system/security/max_session_size_admin 0

Flush cache afterwards...

bin/magento c:f

It is addressed here... 33749

[jordanvector]

@chattertech great find! This was the answer to a lot of what seemed like unrelated admin issues we were having after the 2.4.3 update. They were all related to this setting, and setting to 0 fixed the issues for us.

[engcom-November]

Hi @springluu We are closing this issue as the session storage issue is being tracked on https://github.com/magento/magento2/issues/33748. Please check this ticket for latest updates/ workaround. Kindly reopen the ticket if you are still not able to create order along with missing steps. Thank you.