Unique values are Duplicating when a Product is Duplicated

[TheRealHunzik]

Preconditions (*)

1. Magento EE 2.3.4-p2, Magento 2.4-develop

Steps to reproduce (*)

1. Created new attribute 'New Product Attribute' with Unique Value set to 'Yes'.
2. Created product 'New Test Product' and assigned newly created attribute to it.
3. Edited that product and clicked on 'Save & Duplicate' in which I got below error and success messages of saved product:

4. Went back to Product list and found that same attribute got assigned to duplicated product irrespective of the error which got on saving.

5. It should be noted that same behaviour can not be observed when you try to 'Save & Duplicate' the newly duplicated product. That time you get proper error like below:

Expected result (*)

1. It Should Not duplicate and an error should appear that attribute value should be unique

Actual result (*)

1. New Product is Created and Saved with the same Attribute Value

Additional Info (*)

During the detailed investigation, observed below info. Behaviour 1: If we have the unique attribute set to one product, and we try to save & duplicate to another product, we are able duplicate along with the message “The value of attribute(s) “New Product Attribute” must be unique”. Behaviour 2: Continuing to Behaviour 1, if we retry to save & duplicate the already duplicated product, then we are getting the proper error message saying “The value of the “New Product Attribute” isn’t unique. Set a unique value and try again.” Behaviour 3: If we try to save a new product using the attribute set that is marked with Unique Value where the value is already used, then also we get the proper error message saying “The value of the “New Product Attribute” isn’t unique. Set a unique value and try again.”.

After the discussion, concluded to below:

The outcome should be: the same value can’t be created for the same attribute through the creation/duplication of products. So Behaviour #1 is not acceptable Behaviour 2 & 3 are.. but we need better error messages.

A product should not be allowed to be saved if it uses a value of an attribute that another product uses and it’s free text. That is because each product defines another new value for the free-text attribute.

Wouldn’t say “” isn’t unique. Set a unique value and try again.”” Would say “the value already exist and has to be unique” – something like that

Also instead of “the value is already used” On behaviour 3, I would also say instead of “value used” something like “the value THE ACTUAL VALUE is already assigned to another product SKU” or “Name” “Set a unique value and try again” – this is good, but I would even include the value in the text.

We need to make this experience as less ambiguous as possible

We can collaborate with a technical writer for the right wording

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• [ ] Severity: S0 - Affects critical data or functionality and leaves users without a workaround.
• [*] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

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[TheRealHunzik]

@magento give me 2.3-develop instance

[magento-deployment-service[bot]]

Hi @TheRealHunzik. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service[bot]]

Hi @TheRealHunzik, unfortunately there is no ability to deploy Magento instance at the moment. Please try again later.

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[engcom-Lima]

Hi @TheRealHunzik,

Thank you for reporting the issue.

However I tried to reproduce this issue and got the error 'The value of attribute(s) "New Product Attribute" must be unique' instead while trying to Duplicate the product as you suggested. Please below below screenshot of the same:

Can you please check and confirm if this issue is reproducible on Magento 2.4-develop ? If yes, can you please provide more specific 'Steps to reproduce' so that I can follow the same. If you can share some screenshots of the issue, that would also be helpful.

Thanks

[TheRealHunzik]

@engcom-Lima please go back to product grid and add filter of specific attribute and value you will see two products

[engcom-Lima]

Hi @TheRealHunzik,

I am able to see duplicating the unique attributes even after getting error on the product saving page. Verified the issue and it is reproducible on Magento 2.4-develop.

Below are the steps of what I did:

1. Created new attribute 'New Product Attribute' with Unique Value set to 'Yes'.
2. Created product 'New Test Product' and assigned newly created attribute to it.
3. Edited that product and clicked on 'Save & Duplicate' in which I got below error and success messages of saved product:

4. Went back to Product list and found that same attribute got assigned to duplicated product irrespective of the error which got on saving.

5. It should be noted that same behaviour can not be observed when you try to 'Save & Duplicate' the newly duplicated product. That time you get proper error like below:

So confirming this issue on the basis of above analysis.

[github-jira-sync-bot]

:white_check_mark: Jira issue https://jira.corp.magento.com/browse/AC-1535 is successfully created for this GitHub issue.

[m2-assistant[bot]]

:white_check_mark: Confirmed by @engcom-Lima. Thank you for verifying the issue.
Issue Available: @engcom-Lima, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[engcom-Alfa]

To check the required functional fix of the issue, the discussion has been taken forward to PO. Thanks for your patience!

[engcom-Alfa]

Updated additional info in the above issue description and hence removing the On Hold label. Thanks

[IlyaCid]

@magento I am working on this