Youtube video on the product page is not working.

magento / magento2

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Youtube video on the product page is not working. #34652

Closed TarasPasickyy closed 2 years ago

TarasPasickyy commented 3 years ago

Preconditions (*)

Magento ver. 2.4.0-p1 EE
Product is created.)

Steps to reproduce (*)

Add Youtube video to the product image gallery.
Add cms block to the product page that have iframe from Youtube.

Expected result (*)

Both videos can be loaded.

Actual result (*)

Gallery video doesn't work.

Issue is in this file: https://github.com/magento/magento2/blob/2.4-develop/app/code/Magento/ProductVideo/view/frontend/web/js/load-player.js

Event "window.onYouTubeIframeAPIReady" from the file load-player.js is not working. (because another iframe have loaded Youtube js and triggered it, already) After 'clicking' play video from gallery - there is duplicates of https://www.youtube.com/iframe_api js scripts. Also load-player.js is not returning widgets, so developers can't create mixin on those three widgets.

Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

[ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
[x] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
[ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
[ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
[ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

m2-assistant[bot] commented 3 years ago

Hi @TarasPasickyy. Thank you for your report. To speed up processing of this issue, make sure that you provided the following information:

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m2-assistant[bot] commented 3 years ago

Hi @engcom-Delta. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

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[ ] 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.
[ ] 4. Verify that the issue is reproducible on 2.4-develop branch
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m2-assistant[bot] commented 2 years ago

Hi @engcom-Hotel. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

[ ] 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
Details
If the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.
[ ] 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.
[ ] 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.
[ ] 4. Verify that the issue is reproducible on 2.4-develop branch
Details
- Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
- If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
- If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
[ ] 5. Add label Issue: Confirmed once verification is complete.
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engcom-Hotel commented 2 years ago

Hello @TarasPasickyy,

Thanks for posting the issue!

We request you to please provide us some sample code or screenshots of your CMS block.

Thanks

engcom-Hotel commented 2 years ago

Dear @TarasPasickyy,

We have noticed that this issue has not been updated for a period of 14 Days. Hence we assume that this issue is fixed now, so we are closing it. Please raise a fresh ticket or reopen this ticket if you need more assistance on this.

Regards