VAT field can't be disabled in customer registration form

[johnulecan]

Preconditions (*)

1. 2.4.x
2. 2.3.x

Steps to reproduce (*)

1. Go to Admin->Store->Configuration->Customer and set Show Tax/VAT Number either Optional or Required in the Name and Address Options section
2. Set Show VAT Number on Storefront to No in Admin->Store->Configuration->Customer Create New Account Options section

Expected result (*)

1. VAT field shouldn't be displayed in the customer registration form in front-end.

Actual result (*)

1. VAT field is still visible in the customer registration field.

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Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

• [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [x] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

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[twosg]

Hi, taxvat and vat_id are different fields. taxvat belongs to the customer entity, vat_id is for the customer address entity. The settings should not depend on each other and work correctly as intended.

The setting Show VAT Number on Storefront won't have any effect on the registration page until you enable the address fields to show on that page.

[johnulecan]

Hi, taxvat and vat_id are different fields. taxvat belongs to the customer entity, vat_id is for the customer address entity. The settings should not depend on each other and work correctly as intended.

The setting Show VAT Number on Storefront won't have any effect on the registration page until you enable the address fields to show on that page.

Hey @twosg Thank you for the feedback. It makes sense for customer address forms, but, on registration form you should be able to remove the taxvat field without editing register.phtml. Show Tax/VAT Number settings are located in the Address Options section. In the Create New Account Options section we should be able to set taxvat visibility on registration form. At this point, if you enable Show Tax/VAT Number for address forms, taxvat field will be rendered in the registration form also (for a B2B + B2C store you don't want to ask for taxvat in the customer registration form, but you rather want to provide customers the possibility to add both a business and a personal billing/shipping address).

[twosg]

I am not against improvements on this but:

You are able to hide the field in the register.phtml by setting Name and Address Options -> Show Tax/VAT Number to No. This will generally hide the field, if you want to hide it only for the register.phtml then you need to touch the template. I agree that a bit more fine-tunable settings would be preferrable, but the setting at Create new account options -> Show VAT Number on Storefront is there to control another field called vat_id. It has nothing to do with the taxvat field and therefore should not control the visibility of it.

The main source of confusion about these fields is that back in the Magento1 days (until version 1.7) there only was the taxvat field and vat_id did not exist. Nowadays the field label should be renamed to Tax Number instead of Tax/VAT Number, because we have an own field for the VAT Number on the customer address with vat_id.

[justpeeet]

I am not against improvements on this but:

You are able to hide the field in the register.phtml by setting Name and Address Options -> Show Tax/VAT Number to No. This will generally hide the field, if you want to hide it only for the register.phtml then you need to touch the template. I agree that a bit more fine-tunable settings would be preferrable, but the setting at Create new account options -> Show VAT Number on Storefront is there to control another field called vat_id. It has nothing to do with the taxvat field and therefore should not control the visibility of it.

The main source of confusion about these fields is that back in the Magento1 days (until version 1.7) there only was the taxvat field and vat_id did not exist. Nowadays the field label should be renamed to Tax Number instead of Tax/VAT Number, because we have an own field for the VAT Number on the customer address with vat_id.

That's not right. If you are using Magento 2 as headless system I am relying on the address settings. So If I am not able to disable this I will get an additional field for the customer address which shouldn't be there cause the setting is not working correctly. Changing the template won't help at this point cause the possibility to disable the field in the customer address settings should work as intended

[twosg]

I guess we are talking past each other.

johnulecan wants to hide the taxvat field of the customer account with the setting Create new account options -> Show VAT Number on Storefront. But this setting controls the visibility of the vat_id field of the customer address.

To hide the taxvat field you simply need to use Name and Address Options -> Show Tax/VAT Number and set it to No.

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[engcom-Delta]

Hi @johnulecan , We tried to reproduce the issue on Magento 2.4 Develop & 2.4.3p1 instance. As per provided steps issue is reproducible in below test scenarios.

Scenario1:

1. Set 'Optional' to "Show Tax/VAT Number" field in Customer name & address options.
2. Set 'NO' to field "Show VAT Number on Storefront" in Create new Account options
3. Save
4. Go to frontend and click on customer registration
5. verify the VAT Number field

Actual: Tax or Vat Number field displayed on customer registration form.

Scenario2:

1. Set 'Required' to "Show Tax/VAT Number" field in Customer name & address options.
2. Set 'NO' to field "Show VAT Number on Storefront" in Create new Account options
3. Save
4. Go to frontend and click on customer registration
5. verify the VAT Number field

Actual: Tax or Vat Number field displayed on customer registration form.

Scenario3:

1. Set 'NO' to "Show Tax/VAT Number" field in Customer name & address options.
2. Set 'NO' to field "Show VAT Number on Storefront" in Create new Account options
3. Save
4. Go to frontend and click on customer registration
5. verify the VAT Number field

Actual: Tax or Vat Number field is not displayed on customer registration form.

As per first two test scenarios's issue is reproducible. Hence confirming it.

[github-jira-sync-bot]

:white_check_mark: Jira issue https://jira.corp.magento.com/browse/AC-2743 is successfully created for this GitHub issue.

[m2-assistant[bot]]

:white_check_mark: Confirmed by @engcom-Delta. Thank you for verifying the issue.
Issue Available: @engcom-Delta, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[engcom-Bravo]

Hi @johnulecan,

Thanks for your reporting and collaboration.

We have reverified the issue in Latest 2.4-develop instance and the issue is still reproducible.Kindly refer the screenshots.

VAT field is still visible in the customer registration field.

Hence Confirming the issue.

Thanks.

[github-jira-sync-bot]

:white_check_mark: Jira issue https://jira.corp.adobe.com/browse/AC-13364 is successfully created for this GitHub issue.

[m2-assistant[bot]]

:white_check_mark: Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.