Open ioweb-gr opened 2 years ago
Hi @ioweb-gr. Thank you for your report. To speed up processing of this issue, make sure that you provided the following information:
Make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:
@magento give me 2.4-develop instance
- upcoming 2.4.x release
For more details, review the Magento Contributor Assistant documentation.
Add a comment to assign the issue: @magento I am working on this
To learn more about issue processing workflow, refer to the Code Contributions.
Join Magento Community Engineering Slack and ask your questions in #github channel.
:warning: According to the Magento Contribution requirements, all issues must go through the Community Contributions Triage process. Community Contributions Triage is a public meeting.
:clock10: You can find the schedule on the Magento Community Calendar page.
:telephone_receiver: The triage of issues happens in the queue order. If you want to speed up the delivery of your contribution, join the Community Contributions Triage session to discuss the appropriate ticket.
:pencil2: Feel free to post questions/proposals/feedback related to the Community Contributions Triage process to the corresponding Slack Channel
Hi @engcom-November. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:
[ ] 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).Details
If the issue has a valid description, the label Issue: Format is valid
will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid
appears.
[ ] 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description
label to the issue by yourself.
[ ] 3. Add Component: XXXXX
label(s) to the ticket, indicating the components it may be related to.
[ ] 4. Verify that the issue is reproducible on 2.4-develop
branchDetails
- Add the comment @magento give me 2.4-develop instance
to deploy test instance on Magento infrastructure.
- If the issue is reproducible on 2.4-develop
branch, please, add the label Reproduced on 2.4.x
.
- If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
[ ] 5. Add label Issue: Confirmed
once verification is complete.
[ ] 6. Make sure that automatic system confirms that report has been added to the backlog.
Hi @ioweb-gr , Thank you for reporting and collaboration. Verified this on Magento 2.4-develop branch Bestsellers Report includes the product name, price, and quantity ordered in both UI and DB table. Since configurable products can be ordered with simple product configurations only and cant be ordered alone, simple products are displayed in both UI and DB . Please refer the magento docs for the same. Adding Configurable product can be considered as feature request but not bug. Please provide your inputs on this.
Thank you.
From a technical scope I would agree this is a missing functionality that should be added.
From a user's point of view though, this is something that's not working correctly.
The user expects to see which products he sold most.
My customer's complaint was I'm trying to list my best selling products but no products appear
. He doesn't understand the technical reason behind it, although I could view this was the reason behind the scenes. From his point of view it's a bug.
If the user wants to display the best sellers, then currently he's unable to do so, when his e-shop is full of configurable products.
Moreover the list is also not accurate, because let's say from one dress I keep selling only the black color and I've sold 10 items of it.
From another dress I've sold 9 black dresses, 9 purple, 9 red. Which of the two products is the true best seller and more likely to purchase again? Obviously the second one with the most total sales.
Hi @ioweb-gr , Thank you for your inputs. Considering this as feature request since this((Configurable products alone are not displayed in best sellers list).) is an existing default behavior of Magento. There are some 3rd party extensions available which may serve your purpose for now. Considering this an enhancement and adding Feature request label. Ex: https://www.proxiblue.com.au/premium-modules/magento-dynamic-category-products.html https://github.com/seansan/SNH_Bestseller
Preconditions (*)
Steps to reproduce (*)