Magento 2.4.4 frontend menu mobile

[fmineo]

Preconditions (*)

1. PHP 8.1
2. Magento 2.4.4 (installed via composer create-project)
3. No sample-data, all defaults.

Steps to reproduce (*)

1. Create a category with a subcategory
2. Go to frontend on mobile device (Vertical mode)

Expected result (*)

1. We should be able to open submenu categories dropdown through the menu.

Actual result (*)

1. We can only see the "top-level" categories, and not the subcategories.
2. If rotate the device in horizontal mode and again in vertical you will able to open the subcategory menu.

---

Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

• [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant[bot]]

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[engcom-Hotel]

@magento give me 2.4.4 instance

[magento-deployment-service[bot]]

Hi @engcom-Hotel. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service[bot]]

Hi @engcom-Hotel, unfortunately there is no ability to deploy Magento instance at the moment. Please try again later.

[engcom-Hotel]

@magento give me 2.4-develop instance

[magento-deployment-service[bot]]

Hi @engcom-Hotel. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service[bot]]

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[andrewbess]

@magento give me 2.4.4 instance with env PHP 8.1

[magento-deployment-service[bot]]

Hi @andrewbess. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service[bot]]

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[engcom-Hotel]

Hello @fmineo,

Thanks for your report and collaboration!

We have tried to reproduce the issue in Magento 2.4.4 but for us, the issue is not reproducible. Please find attached the below screencast for reference:

https://user-images.githubusercontent.com/51681618/164174602-800d153b-0163-4cba-b938-ee2abb6ea3bf.mov

Let us know in case we have missed anything.

Thanks

[fmineo]

Hello @engcom-Hotel,

Thanks for your support!

As I specified, the device must be in "portrait mode" (held vertically) and not horizontally as you showed in the video.

I am also attaching a video trying to be clearer:

https://user-images.githubusercontent.com/5881339/164190034-8f93a4a3-2240-49a2-9090-2bb464e212ba.mp4

Hope it helps.

Thanks

[slavvka]

@magento give me 2.4-develop instance

[magento-deployment-service[bot]]

Hi @slavvka. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service[bot]]

Hi @slavvka, unfortunately there is no ability to deploy Magento instance at the moment. Please try again later.

[slavvka]

@magento give me test instance

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Hi @slavvka. Thank you for your request. Comments like @magento give me test instance are intended for instance deployments on Pull Requests. Please use comment like: @magento give me 2.4-develop instance to request an instance on an issue.

[slavvka]

@magento give me 2.4.4 instance

[magento-deployment-service[bot]]

Hi @slavvka. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service[bot]]

Hi @slavvka, unfortunately there is no ability to deploy Magento instance at the moment. Please try again later.

[slavvka]

@magento give me 2.4-develop instance

[magento-deployment-service[bot]]

Hi @slavvka. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service[bot]]

Hi @slavvka, here is your Magento Instance: https://a2f056b41f368c1630574a4ca609d88e.instances.magento-community.engineering Admin access: https://a2f056b41f368c1630574a4ca609d88e.instances.magento-community.engineering/admin_871a Login: 2dbda570 Password: 6b180a554389

[fmineo]

The issue also occurs in the Magento Instance above.

[engcom-Hotel]

Hello @fmineo,

Thanks for the report & collaboration!

We have tried again to reproduce the issue in Chrome's device toolbar and in a mobile device. The issue is reproducible for us with the given steps.

Hence confirming this issue.

Thanks

[github-jira-sync-bot]

:white_check_mark: Jira issue https://jira.corp.magento.com/browse/AC-2907 is successfully created for this GitHub issue.

[m2-assistant[bot]]

:white_check_mark: Confirmed by @engcom-Hotel. Thank you for verifying the issue.
Issue Available: @engcom-Hotel, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

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[slavvka]

@magento give me 2.4-develop instance

[magento-deployment-service[bot]]

Hi @slavvka. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service[bot]]

Hi @slavvka, here is your Magento Instance: https://a2f056b41f368c1630574a4ca609d88e.instances.magento-community.engineering Admin access: https://a2f056b41f368c1630574a4ca609d88e.instances.magento-community.engineering/admin_cf40 Login: fa30756c Password: 3ea55b2ca2f7

[redati]

I have the same problem. The submenu disappears in mobile.

[dphilipps]

@magento give me 2.4-develop instance

[magento-deployment-service[bot]]

Hi @dphilipps. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service[bot]]

Hi @dphilipps, here is your Magento Instance: https://a2f056b41f368c1630574a4ca609d88e.instances.magento-community.engineering Admin access: https://a2f056b41f368c1630574a4ca609d88e.instances.magento-community.engineering/admin_17f3 Login: 32aba880 Password: ff87ec737fdf

[dphilipps]

I have reproduced this on Chrome desktop with dev-tools and require an extra step to reproduce: refresh the page after it has loaded. See the video: https://www.loom.com/share/64ccbe7015d741f8a95720a5ef63afe8

On my Galaxy S9 using Chrome, the menu is broken immediately without the refresh.

[dphilipps]

https://user-images.githubusercontent.com/44231639/166661335-a02c7c3c-4816-4fef-8c3b-62c39c3c5dde.mp4

[fmineo]

@magento I am working on this

[m2-assistant[bot]]

Hi @fmineo! :wave: Thank you for collaboration. Only members of Community Contributors Team are allowed to be assigned to the issue. Please use @magento add to contributors team command to join Contributors team.

[fmineo]

@magento add to contributors team

[m2-assistant[bot]]

Hi @fmineo! :wave: Thank you for joining. Please accept team invitation :point_right: here :point_left: and add your comment one more time.

[fmineo]

@magento I am working on this

[fmineo]

@magento I am working on this

[MyroslavDobra]

My workaround Add this._toggleDesktopMode(); to lib/web/mage/menu.js to _init method right before line mediaCheck({

[sukeshini-kot]

Is there any update on this?

[barryvdh]

The workaround in https://github.com/magento/magento2/issues/35329#issuecomment-1139618176 fixes it, thanks!

[dphilipps]

@magento give me 2.4-develop instance

[magento-deployment-service[bot]]

Hi @dphilipps. Thank you for your request. I'm working on Magento instance for you.