PHP Fatal error in cron job magento_giftcardaccount_update_states

[engcom-November]

@fredden Reopening this issue reported by you as the old one is transferred to partnersee-repo https://github.com/magento/partners-magento2ee/issues/681

Preconditions and environment

1. Tested with Adobe Commerce v2.4.3-p1. Other versions are also affected.
2. Create a new Website and associated Store but no store view
3. cron enabled

Steps to reproduce

1. Created new website and Store (Stores - All Stores) but no store view
2. Reindex and clear cache
3. Inserted record in cron_schedule table with job_code "jmagento_giftcardaccount_update_states"
4. ran cron job from CLI:
5. php bin/magento cron:run --group magento_giftcardaccount_update_states; Output: Job ran successfully without any errors
6. Verify message in cron_schedule table:

Note: Other records inserted gives no errors. Note: If Store view is created for the new store, error is not displayed on performing above steps.

Expected result

No PHP error should be displayed.

Actual result

PHP Fatal error is thrown.

app@686b4c600be7:~/html$ vendor/bin/n98-magerun2 sys:cron:run magento_giftcardaccount_update_states Run Magento\GiftCardAccount\Model\Cron::updateStates PHP Fatal error: Uncaught Error: Call to a member function getId() on null in /var/www/html/vendor/magento/module-gift-card-account/Model/Cron.php:91 Stack trace:

0 phar:///var/www/html/vendor/n98/magerun2-dist/n98-magerun2/src/N98/Magento/Command/System/Cron/RunCommand.php(66): Magento\GiftCardAccount\Model\Cron->updateStates(Object(Magento\Cron\Model\Schedule\Interceptor))

magento/magento2#1 /var/www/html/vendor/symfony/console/Command/Command.php(255): N98\Magento\Command\System\Cron\RunCommand->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) magento/magento2#2 phar:///var/www/html/vendor/n98/magerun2-dist/n98-magerun2/src/N98/Magento/Command/AbstractMagentoCommand.php(363): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) magento/magento2#3 phar:///var/www/html/vendor/n98/magerun2-dist/n98-magerun2/vendor/symfony/console/Application.php(1027): N98\Magento\Command\AbstractMagentoCommand->run(Object(S in /var/www/html/vendor/magento/module-gift-card-account/Model/Cron.php on line 91

Fatal error: Uncaught Error: Call to a member function getId() on null in /var/www/html/vendor/magento/module-gift-card-account/Model/Cron.php:91 Stack trace:

0 phar:///var/www/html/vendor/n98/magerun2-dist/n98-magerun2/src/N98/Magento/Command/System/Cron/RunCommand.php(66): Magento\GiftCardAccount\Model\Cron->updateStates(Object(Magento\Cron\Model\Schedule\Interceptor))

magento/magento2#1 /var/www/html/vendor/symfony/console/Command/Command.php(255): N98\Magento\Command\System\Cron\RunCommand->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) magento/magento2#2 phar:///var/www/html/vendor/n98/magerun2-dist/n98-magerun2/src/N98/Magento/Command/AbstractMagentoCommand.php(363): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) magento/magento2#3 phar:///var/www/html/vendor/n98/magerun2-dist/n98-magerun2/vendor/symfony/console/Application.php(1027): N98\Magento\Command\AbstractMagentoCommand->run(Object(S in /var/www/html/vendor/magento/module-gift-card-account/Model/Cron.php on line 91 app@686b4c600be7:~/html$

Additional information

No response

Release note

No response

Triage and priority

• [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

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[engcom-November]

Created new issue as this issue got moved to partners-ee repo: https://github.com/magento/partners-magento2ee/issues/681. Hence confirming the issue here.

[github-jira-sync-bot]

:x: Cannot export the issue. This GitHub issue is already linked to Jira issue(s): https://jira.corp.magento.com/browse/AC-3024

[fredden]

@engcom-November can the original issue not be transferred back here? It looks like the formatting of the issue has been lost in the copy/paste.

[fredden]

@engcom-November please can you fix the formatting of this issue to match the original I submitted.

[engcom-Delta]

Hi @fredden ,

Thanks for your reporting and collaboration. We have re-verified the issue in Latest 2.4-develop instance , but we are unable to reproduce the issue. Kindly refer the screenshots.

Steps to reproduce

1. Created new website and Store (Stores - All Stores) but no store view
2. Reindex and clear cache
3. Inserted record in cron_schedule table with job_code "jmagento_giftcardaccount_update_states"
4. ran cron job from CLI:
5. php bin/magento cron:run --group magento_giftcardaccount_update_states;
6. Output: Job ran successfully without any errors Expected result No PHP error should be displayed.

Can you please re-verify and confirm if you are still facing the issue. Thanks.

[fredden]

@engcom-Delta did the job actually run? I see there is a rogue 'j' at the start of the job name in the instructions that you posted. Can you try with n98-magerun2 instead? (The steps for this are much simpler.) Are you running with Adobe Commerce or Magento Open Source? (See the pre conditions.) Do you have a store without a store view?

Can you please re-verify and confirm if you are still facing the issue.

I no longer have access to Adobe Commerce. If you wish to furnish me with a license then I can run this test.