Closed jjordan73 closed 2 years ago
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Preconditions and environment
Magento ver. 2.4.3-p1 I am missing orders that are not transferring to QuickBooks
Which plugin are you using? Magento 2 does not have direct QB connection.
I’ll check and get back to you. Problem is we are getting most customer and orders transferring direct into QB from Magento, but not all of them
Justin Jordan 512-487-0947
On Aug 11, 2022, at 11:51 AM, pmonosolo @.***> wrote:
Preconditions and environment
Magento ver. 2.4.3-p1 I am missing orders that are not transferring to QuickBooks
Which plugin are you using? Magento 2 does not have direct QB connection.
— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.
I’ll check and get back to you. Problem is we are getting most customer and orders transferring direct into QB from Magento, but not all of them Justin Jordan 512-487-0947 … On Aug 11, 2022, at 11:51 AM, pmonosolo @.***> wrote: Preconditions and environment Magento ver. 2.4.3-p1 I am missing orders that are not transferring to QuickBooks Which plugin are you using? Magento 2 does not have direct QB connection. — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.
You guys need a developer to take a look at this.
This is not related to Magento 2.
We have 2. Which plug-in do we need?
Justin Jordan 512-487-0947
On Aug 11, 2022, at 11:51 AM, pmonosolo @.***> wrote:
Preconditions and environment
Magento ver. 2.4.3-p1 I am missing orders that are not transferring to QuickBooks
Which plugin are you using? Magento 2 does not have direct QB connection.
— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.
We have 2. Which plug-in do we need? Justin Jordan 512-487-0947 … On Aug 11, 2022, at 11:51 AM, pmonosolo @.***> wrote: Preconditions and environment Magento ver. 2.4.3-p1 I am missing orders that are not transferring to QuickBooks Which plugin are you using? Magento 2 does not have direct QB connection. — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.
You need to check your website configuration and trust your website developers to fix the issue.
Hi @engcom-November. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:
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Hi @jjordan73 , Thank you for reporting and collaboration. However, QuickBooks is a 3rd party extension and code of this extension is not part of https://github.com/magento/magento2 git repository. We are closing this issue as community is not able to provide fix for it in this repository. All questions, issue reports and fix for them should be addressed to the corresponding extension owners(support) on the Magento Market place page Thank you.
@magento give me 2.4-develop instance
Hi @Rusllana. Thank you for your request. I'm working on Magento instance for you.
Hi @Rusllana, here is your Magento Instance: https://957f401dd84079bbeb91d58ef5f8c20c.instances.magento-community.engineering Admin access: https://957f401dd84079bbeb91d58ef5f8c20c.instances.magento-community.engineering/admin_b1b1 Login: 1a2786a2 Password: ef1eade3b6ac
Preconditions and environment
Magento ver. 2.4.3-p1 I am missing orders that are not transferring to QuickBooks
Steps to reproduce
Orders are in Magento, but not in quickbooks. No pattern
Expected result
All orders created in magento need to get transferred to quickbooks
Actual result
we are missing orders
Additional information
No response
Release note
No response
Triage and priority