Open dtavieres opened 2 years ago
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Hi @engcom-Delta. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:
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Issue: Clear Description Reproduced on 2.4.5 Clean Installation Issue: Confirmed
Hi @dtavieres , Thank you for the update , we tried to reproduce the issue on magento 2.4 develop and 2.4.5 instance , issue is not reproducible. we could see preview . Here are the screenshots.
Magento 2.4.5 :
Magento 2.4 develop
Steps followed:
Please correct me if my steps are wrong to replicate the issue.
Good morning.
Instaling Magento 2.4.4 or 2.4.5 from scratch (clean installation) module-page-builder 2.2.3 produces a glitch.
. Something is pointing to the wrong place.
If you add a new page, page-builder is OK. but if you try to edit any of the magento default page, you have the error displayed in the screenshoot. In 2.4.4 downgrading to page-builder 2.2 as workaround fix the problem, but there is no way to downgrade to 2.2.2 in 2.4.5.
Thank you
Hi @dtavieres , Thank you for providing more details. We have verified on magento 2.4 develop and 2.4.4 instances for default pages we could see html code .
2.4 develop instance
2.4.4 develop instance
It is same across 2.4 develop, 2.4.4 instance and 2.4.5 instance , Hence issue has been confirming it.
Thanks
:white_check_mark: Jira issue https://jira.corp.adobe.com/browse/AC-6479 is successfully created for this GitHub issue.
:white_check_mark: Confirmed by @engcom-Delta. Thank you for verifying the issue.
Issue Available: @engcom-Delta, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.
Thank you. same problem with Magento 2.4.5 (1.7.2 & 2.2.3)
Good morning . Is there any fix or workaround for this issue ? Thank you
Thank you. same problem with Magento 2.4.5 (1.7.2 & 2.2.3)
Good morning, Is there any news or patch already for this issue ? thank you
Hello @engcom-Delta. Any news about this issue ? any patch ?
Good morning . Is there any patch or workaround for version 2.4.5 Thank you
Daniel Tavieres CEO | DLO Mobile +1 (305) 773-5573 / +34 699 46 37 26
[A picture containing logo Description automatically generated]
DLO Corp (US) : +1 (305) 448-6062 DLO Europa SL: +34 934 814 788 DLO de Costa Rica SA: +506 7122 0579
From: Penchalaiah K @.> Date: Tuesday, August 23, 2022 at 16:41 To: magento/magento2 @.> Cc: Daniel O Tavieres (DLO Corp) @.>, Mention @.> Subject: Re: [magento/magento2] page builder 2.2.3 and metapackage 1.7.2 (no preview) (Issue #35978)
Hi @dtaviereshttps://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fdtavieres&data=05%7C01%7Cdtavieres%40dlocorp.com%7C1ddac80b54ca42d9544908da85157e38%7C41e771d30dcf47b28ab87e5536590c92%7C0%7C0%7C637968624630868912%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=TuU%2FXRZCBkqJoAnLkZREspDi%2FY9oP8aHnJ4dhkU6ubA%3D&reserved=0 , Thank you for providing more details. We have verified on magento 2.4 develop and 2.4.4 instances for default pages we could see html code .
2.4 develop instance
2.4.4 develop instance
Hence issue has been confirming it.
Thanks
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[DLO Corp] DLO Corp 2009-2021 © All rights reserved DLO Corp, DLO Europa SL and DLO Costa Rica SA Disclaimer This message and any attached files transmitted with it, is confidential, especially as regards personal data. It is intended solely for the use of the individual or entity to whom it is addressed. If you are not the intended recipient and have received this information in error or have accessed it for any reason, please notify us of this fact by email reply and then destroy or delete the message, refraining from any reproduction, use, alteration, filing or communication to third parties of this message and attached files on penalty of incurring legal responsibilities. The sender does not guarantee the integrity, the accuracy, the swift delivery or the security of this email transmission, and assumes no responsibility for any possible damage incurred through data capture, virus incorporation or any manipulation carried out by third parties. Advertencia legal Este mensaje y, en su caso, los ficheros anexos son confidenciales, especialmente en lo que respecta a los datos personales, y se dirigen exclusivamente al destinatario referenciado. Si usted no lo es y lo ha recibido por error o tiene conocimiento del mismo por cualquier motivo, le rogamos que nos lo comunique por este medio y proceda a destruirlo o borrarlo, y que en todo caso se abstenga de utilizar, reproducir, alterar, archivar o comunicar a terceros el presente mensaje y ficheros anexos, todo ello bajo pena de incurrir en responsabilidades legales. El emisor no garantiza la integridad, rapidez o seguridad del presente correo, ni se responsabiliza de posibles perjuicios derivados de la captura, incorporaciones de virus o cualesquiera otras manipulaciones efectuadas por terceros.
Hello @dtavieres,
We will get back to you on this soon.
Thanks
thank you. I appreciate it
Kindest Regards,
Daniel Tavieres
CEO | DLO
Mobile +1 305 773 5573 / +34 699 46 37 26
On Sep 27, 2022, at 10:59, Abhinav Pathak @.***> wrote:
We will get back to you on this soon.
Thanks
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[DLO Corp] DLO Corp 2009-2021 © All rights reserved DLO Corp, DLO Europa SL and DLO Costa Rica SA Disclaimer This message and any attached files transmitted with it, is confidential, especially as regards personal data. It is intended solely for the use of the individual or entity to whom it is addressed. If you are not the intended recipient and have received this information in error or have accessed it for any reason, please notify us of this fact by email reply and then destroy or delete the message, refraining from any reproduction, use, alteration, filing or communication to third parties of this message and attached files on penalty of incurring legal responsibilities. The sender does not guarantee the integrity, the accuracy, the swift delivery or the security of this email transmission, and assumes no responsibility for any possible damage incurred through data capture, virus incorporation or any manipulation carried out by third parties. Advertencia legal Este mensaje y, en su caso, los ficheros anexos son confidenciales, especialmente en lo que respecta a los datos personales, y se dirigen exclusivamente al destinatario referenciado. Si usted no lo es y lo ha recibido por error o tiene conocimiento del mismo por cualquier motivo, le rogamos que nos lo comunique por este medio y proceda a destruirlo o borrarlo, y que en todo caso se abstenga de utilizar, reproducir, alterar, archivar o comunicar a terceros el presente mensaje y ficheros anexos, todo ello bajo pena de incurrir en responsabilidades legales. El emisor no garantiza la integridad, rapidez o seguridad del presente correo, ni se responsabiliza de posibles perjuicios derivados de la captura, incorporaciones de virus o cualesquiera otras manipulaciones efectuadas por terceros.
Hello again, @engcom-Delta. Any news about this issue ? any patch? we are unable to edit or display correctly pages because Vimeo and other js are not found . Thank you
Hello again, @engcom-Delta, is there any news about this fix ? thank you
Hello @engcom-Delta, Do you have any news about it ? Page Builder is not working in 2.4.5 Can not resolve any source file like this main.CRITICAL: Unable to resolve the source file for 'adminhtml/Magento/backend/en_US/Magento_PageBuilder/js/converter/style/remove-px.js.map' [] []
Thank you
Hi @engcom-Dash. Thank you for working on this issue. Looks like this issue is already verified and confirmed. But if you want to validate it one more time, please, go though the following instruction:
Component: XXXXX
label(s) to the ticket, indicating the components it may be related to.2.4-develop
branch@magento give me 2.4-develop instance
to deploy test instance on Magento infrastructure. 2.4-develop
branch, please, add the label Reproduced on 2.4.x
.@magento give me 2.4-develop instance
@magento give me 2.4-develop instance
Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you.
Hi @engcom-Dash, here is your Magento Instance: https://646c72c1fa89429525abf23b4246f5fb.instances.magento-community.engineering Admin access: https://646c72c1fa89429525abf23b4246f5fb.instances.magento-community.engineering/admin_b5a2 Login: 35a4148e Password: c99cc1d2e6be
Hi @dtavieres ,
Thanks for your contribution!!!
We are checking the issue with 2.4-develop branch as well as 2.4.5 magento instance...We are confirming the issue...its still reproducible. Steps: 1.Install magento instance 2.Go to Admin Panel 3.Go content 4.Click Homepage and Edit with Page Builder 5.Html code is Displaying We are getting actual result as per your description...so we are confirming the issue in 2.4develop as well as 2.4.5 magento instances.
here we attached the screenshots for your knowledge:
Let us know if we missing anything!
Thanks!!!
Hello @engcom-Dash, Thank you. This is one of there problems, the other are sources.
Hi @engcom-Dash, Is there any new about this fix? Thank you in advance
@magento give me 2.4-develop instance
Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you.
Hi @engcom-Dash, here is your Magento Instance: https://646c72c1fa89429525abf23b4246f5fb.instances.magento-community.engineering Admin access: https://646c72c1fa89429525abf23b4246f5fb.instances.magento-community.engineering/admin_af98 Login: b417b55a Password: 24530a24d4aa
Hi @dtavieres ,
Thanks For your contribution!!!
We were checked the issue as per your last comments...We are getting some different results. We checked 2.4-develop instance as well as 2.4.5 instance Screenshots of 2.4-develop instance:
Screenshots of 2.4.5 instance:
We are getting different results with respective magento instance.
Let us know if we missing anything!!!
Thanks!!!
Hello @engcom-Dash,
Here you can see the errors (it's your instance) PageBuilder is broken.
Same outcome for every page.
ThanK YOU
HI again @engcom-Dash , Please. I'd appreciate if you can solve it as soon as possible. Thank you in advance.
HI @engcom-Dash , This error shows same error in 2.4.5-p1 Thank you
Good morning @engcom-Dash Any progress with this issue? Thank you in advance.
Hi @dtavieres ,
We are Working with this issue will update you as soon as possible.
Thanks!!!
Thank you. @engcom-Dash
Hi @dtavieres ,
Thanks For your contribution with us...As we discussed earlier with chat...we are confirming the issue. Because we are getting actual results which means when we trying to open Edit with page builder its displaying the HTML code with all respective pages Along with in console its showing page-builder broken image.So we are confirming with 2.4-develop branch as well as 2.4.5 magento instance.
Let us know if we missing anything!!!
Thanks!!!
Hi @engcom-Dash . That's everything OK.
Thank you.
Hi @engcom-Dash, Is there any advance with this issue? Thank you in advance
Hi @engcom-Dash, Is there any advance with this issue? Thank you in advance
Hi @engcom-Dash, Is there any fix already available for this issue? thank you
Hi @engcom-Dash , @engcom-Delta , @engcom-Echo , Is there any fix already available for this issue? Thank you
Hello @dtavieres,
I do not have any updates. I do not work on this task directly just can check and summarise public and internal information. Priority for the issue was raised to P3. It is still Ready for Development in both backlogs - Community and Internal. It means that the issue still waiting for the developer(s) from Community Contributors or Adobe teams who start progress and propose PR with a fix.
Thanks
Hello @engcom-Dash, Is there any progress with this bug? Has been opened since Aug. Thank you
Preconditions and environment
Magento version 2.4.5 RHEL 8 PHP 8.1 MYSQL8 Clean installation,
Editing Home Page, page builder only shows html code no preview available
Steps to reproduce
Content > Pages > home page > edit
Expected result
show preview
Actual result
html code
Additional information
See error
Release note
No response
Triage and priority