Closed paturiku-p closed 1 year ago
Hi @paturiku-p. Thank you for your report. To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:
@magento give me 2.4-develop instance
- upcoming 2.4.x release@magento I am working on this
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Hi @engcom-Dash. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:
Area: XXXXX
label to the ticket, indicating the functional areas it may be related to.2.4-develop
branch@magento give me 2.4-develop instance
to deploy test instance on Magento infrastructure. 2.4-develop
branch, please, add the label Reproduced on 2.4.x
.@magento give me 2.4-develop instance
Hi @paturiku-p. Thank you for your request. I'm working on Magento instance for you.
Hi @paturiku-p, here is your Magento Instance: https://6f48b650463be9351e9265d994f53b8e.instances-prod.magento-community.engineering Admin access: https://6f48b650463be9351e9265d994f53b8e.instances-prod.magento-community.engineering/admin_500e Login: 929458d6 Password: 886ed71d50a8
Issue confirmed on develop instance:
On firefox I can save page instantly, but on Chrome it takes a long time.
Chrome version 112.0.5615.165:
@magento give me 2.4-develop instance
Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you.
Hi @engcom-Dash, here is your Magento Instance: https://6f48b650463be9351e9265d994f53b8e.instances-prod.magento-community.engineering Admin access: https://6f48b650463be9351e9265d994f53b8e.instances-prod.magento-community.engineering/admin_0a5c Login: 0ae7f480 Password: 755b12f2ec16
Hi @paturiku-p ,
Verified the issue in 2.4-develop instance and the issue is not reproducible.Kindly refer the below screenshots.
Steps to reproduce: 1.Install magento instance 2.Go to CMS page or product and edit with page builder 3.Save
We got error in console even-though Pages or product saved successfully both chrome and Firefox browsers and we are using latest version.
Let us know if we are missing anything!
Hi @engcom-Dash
thank you for checking the issue, the issue is that it takes considerably longer time to save any PageBuilder content on 112+ version of chrome than on other browsers, or older versions of chrome. On firefox I don't get the error that "PageBuilder was rendering for 5 seconds without releasing locks.", the problem isn't that it is impossible to save entities, but the slowdown after updating Chrome. I believe it is caused by some 'optimization' in Chrome and it makes the work of content creators a lot more tedious.
@magento give me 2.4-develop instance
Hi @paturiku-p. Thank you for your request. I'm working on Magento instance for you.
Hi @paturiku-p, here is your Magento Instance: https://6f48b650463be9351e9265d994f53b8e.instances-prod.magento-community.engineering Admin access: https://6f48b650463be9351e9265d994f53b8e.instances-prod.magento-community.engineering/admin_c7e0 Login: a873071f Password: 2cb44b616114
@magento give me 2.4-develop instance
Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you.
Hi @engcom-Dash, here is your Magento Instance: https://6f48b650463be9351e9265d994f53b8e.instances-prod.magento-community.engineering Admin access: https://6f48b650463be9351e9265d994f53b8e.instances-prod.magento-community.engineering/admin_488b Login: 737e4b56 Password: 5b723cf33bbc
Hi @paturiku-p ,
Thanks for contribution and collaboration! verified the issue in 2.4-develop instance and the issue is not reproducible,Kindly recheck the behaviour in 2.4-develop instance.
Kindly refer the below video reference:
https://github.com/magento/magento2/assets/60198592/b1d2675f-4716-46b9-90a7-255d570d12e4
We are trying to save the page-builder with some modifications with latest chrome version of 114 and its saved successfully.
Kindly recheck the behaviour in 2.4-develop instance and let me know if we are missing anything!
Thanks.
Same issue here, just adding more info
Hi @paturiku-p ,
We are trying to reproduce the issue in 2.4-develop instance and we are not able to reproduce.Are you still want more investigation kindly let us know.
Thanks.
@magento give me 2.4-develop instance
Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you.
Hi @engcom-Dash, here is your Magento Instance: https://6f48b650463be9351e9265d994f53b8e.instances-prod.magento-community.engineering Admin access: https://6f48b650463be9351e9265d994f53b8e.instances-prod.magento-community.engineering/admin_fb27 Login: f3ff684e Password: 192335bf27d7
Hi @engcom-Dash
Hi @paturiku-p ,
We are trying to reproduce the issue in 2.4-develop instance and we are not able to reproduce.Are you still want more investigation kindly let us know.
Thanks.
The issue still remains, altho we also reported it on Magento Commerce and they are looking into it. Last update was from 4 days ago saying that dev team is investigating the issue :)
I was able to reproduce the issue. Click on Edit with Page Builder and save, try couple of times, issue is reproducible. Internal team is working on this issue.
@magento give me 2.4-develop instance
Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you.
Hi @engcom-Dash, here is your Magento Instance: https://6f48b650463be9351e9265d994f53b8e.instances-prod.magento-community.engineering Admin access: https://6f48b650463be9351e9265d994f53b8e.instances-prod.magento-community.engineering/admin_895f Login: dd5a13ff Password: 06102d671e44
Hi @paturiku-p
Verified the issue in 2.4-develop instance and the issue is reproducible.
Kindly refer the screenshots:
We are getting Actual result which page builder taking time to render on first time and we got console error as per the description.
Note: This is not happening frequently, it may occurs some time only.
:white_check_mark: Jira issue https://jira.corp.adobe.com/browse/AC-9044 is successfully created for this GitHub issue.
:white_check_mark: Confirmed by @engcom-Dash. Thank you for verifying the issue.
Issue Available: @engcom-Dash, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.
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:x: Cannot export the issue. This GitHub issue is already linked to Jira issue(s): https://jira.corp.adobe.com/browse/AC-9044
@engcom-Dash, @chittima: any info why this ticket got closed?
Hi @hostep Issue was fixed by Internal team
@chittima: can you please post the associated commits, so people who want the fix can try to patch it themselves? Thanks! (please never close issues without leaving feedback and add links to the commits that fixed it, I've been complaining for the last 3 years about this and it still happens, is quite annoying that this still happens, @sdzhepa, @sidolov ...)
Hi @hostep here is the commit id https://github.com/magento/magento2-page-builder/commit/69953bcb7f1ac3a793ec7e0b09fc07e680a80856
Preconditions and environment
Steps to reproduce
Expected result
Content is saved as quickly as in other browsers, or older versions of Chrome.
Actual result
PageBuilder takes a long time to render. PageBuilder is rendering slowly to master template (when content is saved), only on Chrome version 112 and newer.
Additional information
Also there is an error in console: [ERROR] Page Builder was rendering for 5 seconds without releasing locks.
I have a suspicion that the applyBindings function in magento/module-page-builder/view/adminhtml/web/js/master-format/render.js takes too long to complete.
Release note
No response
Triage and priority