Placing order in Graphql using PayPal Express is slow

[zexperto]

Preconditions and environment

• Magento version 2.4.x
• PayPal Express sandbox

Steps to reproduce

by Graphql 1- Get Customer Token 2- Get Customer Cart ID 3- add product to Cart 4- set the shipping address 5- set the shipping method 6- set the billing address 7- get PayPal token 8- set the Paymeth method with PayerId and Token 9- Place the order

the time to place the order took around 3.5 - 5 seconds

Expected result

placing the order should not take more than 1 to 2 seconds maximun

Actual result

it took at least 3.5 seconds

Additional information

everything standard no modules/no customization

Release note

No response

Triage and priority

• [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

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[engcom-Bravo]

@magento give me 2.4-develop instance

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Hi @engcom-Bravo. Thank you for your request. I'm working on Magento instance for you.

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[engcom-Bravo]

@magento give me 2.4-develop instance

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Hi @engcom-Bravo. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service[bot]]

Hi @engcom-Bravo, here is your Magento Instance: https://cf04f0b74a7cbb6818e6196251cf89dd.instances-prod.magento-community.engineering Admin access: https://cf04f0b74a7cbb6818e6196251cf89dd.instances-prod.magento-community.engineering/admin_417d Login: 7a9a88b4 Password: 481ae0add68b

[engcom-Bravo]

@magento give me 2.4-develop instance

[magento-deployment-service[bot]]

Hi @engcom-Bravo. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service[bot]]

Hi @engcom-Bravo, here is your Magento Instance: https://cf04f0b74a7cbb6818e6196251cf89dd.instances-prod.magento-community.engineering Admin access: https://cf04f0b74a7cbb6818e6196251cf89dd.instances-prod.magento-community.engineering/admin_8770 Login: 64a55669 Password: 3c3855739a82

[engcom-Bravo]

Hi @zexperto,

Thank you for reporting and collaboration.

We have tried to reproduce the issue on Magento 2.4-develop instance.

Steps to reproduce

by Graphql

• Get Customer Token
• Get Customer Cart ID
• add product to Cart
• set the shipping address
• set the shipping method
• set the billing address
• get PayPal token
• set the Paymeth method with PayerId and Token
• Place the order

We are not able to proceed further with placeOrder mutation could you please let us know we are missing anything.

We are getting error Unable to place order: A server error stopped your order from being placed. Please try to place your order again.

As per this document https://developer.adobe.com/commerce/webapi/graphql/schema/cart/mutations/place-order/ we will get this error when we don't have products in cart but we have products in cart.

Could you please help us to proceed further.

Thanks.

[zexperto]

Hello @engcom-Bravo , the steps are correct, did you add the PayPal sandbox configuration in the backend? maybe this is the reason, I suggest to try first place an order by the frontend then try by the graphql

[engcom-Bravo]

Hi @zexperto,

Thanks for your update.

We have added PayPal sandbox configuration and it is working fine from the frontend and we are able to place the order. Similar issue has been confirmed here https://github.com/magento/magento2/issues/37824 we need to close this issue as Duplicate of this one https://github.com/magento/magento2/issues/37824. Kindly move onto this issue for latest updates / solutions on the same.

Thanks.