"Unique constraint violation found" when adding anything to cart on front end

[shomanath6]

Preconditions and environment

• Magento version: 2.4.5

Getting error banner "Unique constraint violation found" when adding anything to cart on front end. Item does not add to cart.

Steps to reproduce

spandexhouse.com

Add any item to cart

Expected result

Should be able to add item to cart without error

Actual result

not able to add to cart & receive error

Additional information

No response

Release note

No response

Triage and priority

• [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant[bot]]

Hi @shomanath6. Thank you for your report. To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

• @magento give me 2.4-develop instance - upcoming 2.4.x release
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[m2-assistant[bot]]

Hi @engcom-Bravo. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

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• [ ] 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
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  Details

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[engcom-Bravo]

@magento give me 2.4-develop instance

[magento-deployment-service[bot]]

Hi @engcom-Bravo. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service[bot]]

Hi @engcom-Bravo, here is your Magento Instance: https://0fcace746f9dfa7a5df27cea29982c31.instances-prod.magento-community.engineering Admin access: https://0fcace746f9dfa7a5df27cea29982c31.instances-prod.magento-community.engineering/admin_ff67 Login: 0803fef3 Password: 75431e60dae9

[engcom-Bravo]

Hi @shomanath6,

Thank you for reporting and collaboration.

Verified the issue on Magento 2.4-develop instance and the issue is not reproducible.Kindly refer the attached video.

We are able to add the product to the cart without any issues and able to place the order.

https://github.com/magento/magento2/assets/51680745/0589f617-35ff-45f1-9dc7-a7ff86adad0e

Kindly recheck the issue on Magento 2.4-develop instance and check if any 3rd party extensions / modules enabled is causing this issue.

Thanks.

[engcom-Bravo]

Hi @shomanath6,

Please provide us latest update on this https://github.com/magento/magento2/issues/37678#issuecomment-1610869883 if you are able to reproduce the issue provide us steps to reproduce the issue.Please let us know if you are facing any issue.

Kindly recheck the issue on Magento 2.4-develop instance and check if any 3rd party extensions / modules enabled is causing this issue.

Thanks.

[engcom-Bravo]

Hi @shomanath6,

We have noticed that this issue has not been updated since long time.
Hence we assume that this issue is fixed now, so we are closing it. Please feel to raise a fresh ticket or reopen this ticket if you need more assistance on this.

Thanks.