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Configurable product out-of-stock when imported #38375

Open mohammedTBB opened 9 months ago

mohammedTBB commented 9 months ago

Preconditions and environment

Steps to reproduce

  1. have an out of stock configurable product with variations
  2. export the product to an CSV
  3. change is_in_stock to 1
  4. import the product to magento

Expected result

the product should be in stock in the fronend.

Actual result

the product is out of stock in the frontend even though the product is showing in stock.

Additional information

https://github.com/magento/magento2/assets/66772877/07e81a37-b300-4237-b33b-4b4fa66dbb56

Release note

No response

Triage and priority

m2-assistant[bot] commented 9 months ago

Hi @mohammedTBB. Thank you for your report. To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

m2-assistant[bot] commented 9 months ago

Hi @engcom-Bravo. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

m2-assistant[bot] commented 9 months ago

Hi @engcom-Dash. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:


engcom-Dash commented 9 months ago

Hi @mohammedTBB

Thanks for reporting and collaboration.

Verified the issue in magento 2.4 dev instance.

We are seeing the configurable product as out-of-stock in both admin and UI after making the changes in CSV - is_in_stock column and importing the products CSV.

Please refer the attached video recording.

https://github.com/magento/magento2/assets/60198592/d5dfa6d1-5381-4d01-a7bf-50fa4ae33e22

github-jira-sync-bot commented 9 months ago

:white_check_mark: Jira issue https://jira.corp.adobe.com/browse/AC-10967 is successfully created for this GitHub issue.

m2-assistant[bot] commented 9 months ago

:white_check_mark: Confirmed by @engcom-Dash. Thank you for verifying the issue.
Issue Available: @engcom-Dash, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.