Related/up-sells/cross-sells products are not being added and product edit page gets break

[imran9935]

Preconditions (*)

Tested in this versions:

1. Magento 2.4.6-p4
2. Magento Developer branch

Description (*)

When navigating to the related, up-sells, or cross-sells products section, and trying to add multiple related/up-sells/cross-sells products by de-selecting some products, from filtered selected products list, then product edit page gets break, and products are not being add.

Screenshot 1:

Screenshot 2:

Screenshot 3:

Steps to reproduce (*)

1. Access magento admin panel.
2. Add 4000+ products and edit one product ( Add products by using profiler, setup/performance-toolkit/profiles/ce/medium.xml).
3. Navigate to the "Related Products, Up-Sells, and Cross-Sells" section and click Add Related Products.
4. Click On the “Filters” and filter 60+ products.
5. Click on “Select All” and select all filtered products screenshot-1.
6. De-select some products from selected products list screenshot-2.
7. Click on “Add Selected Products” button and then observe, product edit page gets break and products are not being loaded

Expected result (*)

Related/up-sells/cross-sells product should be add, while de-selecting some products from filtered selected products list

Actual result (*)

Product edit page gets stuck while trying to add products by de-selecting some products from filtered selected products list.

Additional information(*)

The issue occurs when there are 4000+ products, and trying to add products by deselecting some products from the filtered selected products list. As, related, upsell, and cross-sell products are being added properly, when we add all filtered selected products without de-selecting any products, and also products are being add propery while increasing page limit screenshot-4.

Screenshot 4:

[m2-assistant[bot]]

Hi @imran9935. Thank you for your report. To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

• @magento give me 2.4-develop instance - upcoming 2.4.x release
• For more details, review the Magento Contributor Assistant documentation.
• Add a comment to assign the issue: @magento I am working on this

• To learn more about issue processing workflow, refer to the Code Contributions.

  Join Magento Community Engineering Slack and ask your questions in #github channel. :warning: According to the Magento Contribution requirements, all issues must go through the Community Contributions Triage process. Community Contributions Triage is a public meeting. :clock10: You can find the schedule on the Magento Community Calendar page. :telephone_receiver: The triage of issues happens in the queue order. If you want to speed up the delivery of your contribution, join the Community Contributions Triage session to discuss the appropriate ticket.

[m2-assistant[bot]]

Hi @engcom-Bravo. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

• [ ] 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
• [ ] 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
• [ ] 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
• [ ] 4. Verify that the issue is reproducible on 2.4-develop branch
  Details

  - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
• [ ] 5. Add label Issue: Confirmed once verification is complete.
• [ ] 6. Make sure that automatic system confirms that report has been added to the backlog.

[engcom-Bravo]

@magento give me 2.4-develop instance

[magento-deployment-service[bot]]

Hi @engcom-Bravo. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service[bot]]

Hi @engcom-Bravo, here is your Magento Instance: https://c2172eb60a225b7ffb8e3710294abb55.instances-prod.magento-community.engineering Admin access: https://c2172eb60a225b7ffb8e3710294abb55.instances-prod.magento-community.engineering/admin_cd77 Login: 0aeabd48 Password: ceb3ad0b9a0d

[engcom-Bravo]

Hi @imran9935,

Thank you for reporting and collaboration.

Verified the issue on Magento 2.4-develop instance and the issue is reproducible.Kindly refer the attached video.

Steps to reproduce

• Access magento admin panel.
• Add 4000+ products and edit one product ( Add products by using profiler, setup/performance-toolkit/profiles/ce/medium.xml).
• Navigate to the "Related Products, Up-Sells, and Cross-Sells" section and click Add Related Products.
• Click On the “Filters” and filter 60+ products.
• Click on “Select All” and select all filtered products screenshot-1.
• De-select some products from selected products list screenshot-2.
• Click on “Add Selected Products” button and then observe, product edit page gets break and products are not being loaded

https://github.com/magento/magento2/assets/51680745/131b9fd7-ebaa-4420-b5af-29f0ac9650b2

Products are not getting added and page is still loading.

Hence Confirming the issue.

Thanks.

[github-jira-sync-bot]

:white_check_mark: Jira issue https://jira.corp.adobe.com/browse/AC-11751 is successfully created for this GitHub issue.

[m2-assistant[bot]]

:white_check_mark: Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.