magento / magento2

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Something went wrong with processing the default view and we have restored the filter to its original state. #38702

Closed EcomMan123 closed 5 months ago

EcomMan123 commented 6 months ago

Preconditions and environment

Steps to reproduce

Open Magento Orders

Expected result

View Orders & Filter

Actual result

"Something went wrong with processing the default view and we have restored the filter to its original state."

Additional information

No response

Release note

No response

Triage and priority

m2-assistant[bot] commented 6 months ago

Hi @EcomMan123. Thank you for your report. To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

m2-assistant[bot] commented 6 months ago

Hi @engcom-Dash. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:


engcom-Dash commented 6 months ago

@magento give me 2.4-develop instance

magento-deployment-service[bot] commented 6 months ago

Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you.

magento-deployment-service[bot] commented 6 months ago

Hi @engcom-Dash, here is your Magento Instance: https://484ade2219ee23a4ebad3ef25b59d3b2.instances-prod.magento-community.engineering Admin access: https://484ade2219ee23a4ebad3ef25b59d3b2.instances-prod.magento-community.engineering/admin_55bb Login: 01f16c5a Password: 7b5428d9186d

engcom-Dash commented 6 months ago

Hi @EcomMan123

Thanks for reporting and collaboration.

Verified the issue on magento 2.4 dev instance and the issue is not reproducible.

We are able to Open Magento Orders and View Orders & Filter.

Please refer the attached screenshots and let us know if we missed anything.

Screenshot 2024-05-07 at 7 05 17 PM
EcomMan123 commented 6 months ago

Screenshot 2024-05-08 121116

EcomMan123 commented 6 months ago

Ive seen this is a common bug and the only temporary fix is to clear the ui_bookmark?

engcom-Dash commented 6 months ago

@magento give me 2.4-develop instance

magento-deployment-service[bot] commented 6 months ago

Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you.

magento-deployment-service[bot] commented 6 months ago

Hi @engcom-Dash, here is your Magento Instance: https://484ade2219ee23a4ebad3ef25b59d3b2.instances-prod.magento-community.engineering Admin access: https://484ade2219ee23a4ebad3ef25b59d3b2.instances-prod.magento-community.engineering/admin_8afd Login: a243e8f7 Password: c003597f4f71

engcom-Dash commented 6 months ago

Hi @EcomMan123

Verified the issue on magento 2.4 dev instance and 2.4.7 instance the issue is not reproducible.

Please refer the attached screenshots.

Screenshot 2024-05-09 at 1 58 16 PM Screenshot 2024-05-09 at 12 21 12 PM

Please check the issue in the latest Magento instance.

engcom-Dash commented 5 months ago

Hi @EcomMan123

We have noticed that this issue has not been updated since long time.
Hence we assume that this issue is fixed now, so we are closing it. Please feel to raise a fresh ticket or reopen this ticket if you need more assistance on this.

Thanks.