observer.customer_register_success event emits null customer object from Magento Cloud

[leojlu88]

Preconditions and environment

Magento CLI 2.4.6-p5

Steps to reproduce

We followed the steps on this page https://developer.adobe.com/commerce/extensibility/events/configure-commerce/ to set up I/O Events. We subscribed and registered both observer.customer_register_success and observer.customer_save_commit_after events. observer.customer_save_commit_after is working fine, but observer.customer_register_success events has null for the customer object. Here is the paylaod: { "data": { "key": "xxx", "value": {}, "source": "xxx", "_metadata": { "commerceEdition": "Adobe Commerce", "commerceVersion": "2.4.6-p5", "eventsClientVersion": "1.7.0", "storeId": "1", "websiteId": "1", "storeGroupId": "1" } }, "id": "xxx", "source": "xx", "specversion": "1.0", "type": "com.adobe.commerce.observer.customer_register_success", "datacontenttype": "application/json", "time": "2024-06-02T07:47:04.256Z", "event_id": "xxx", "recipient_client_id": "xxx" }

We have the ie_events.xml in app/etc

Expected result

customer object emitted from the observer.customer_register_success event should have customer entity_id

Actual result

customer object from the observer.customer_register_success event is null

Additional information

No response

Release note

No response

Triage and priority

• [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• [X] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

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