Issue at product import when provided with custom options-type: file (Created Product does not contain price for custom-option and show only the first file type extension provided)

[ATIFYAQOOB869]

Preconditions and environment

• Magento version: 2.4.7
• PHP-8.3

Attached the CSV used during the testing. export_catalog_product_20240606_161012.csv

Steps to reproduce

1. Create a CSV file for product import.
2. Add the necessary data for the product along with custom_options.
3. Add the type: file and other data for the custom_options column. Make sure to add more than one file_extension attribute.
4. Navigate to System>Import.
5. Choose Entity type: Products and Import behaviors: Add/Update. Leave the remaining settings as default. (separators: ",")
6. Validate and Import the Product.
7. Check the created product customization options section on the edit product page. The price is missing and file extension show only the first extension provided in the CSV.

Expected result

Actual result

Additional information

No response

Release note

No response

Triage and priority

• [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [X] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant[bot]]

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[m2-assistant[bot]]

Hi @engcom-Bravo. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

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[engcom-Bravo]

@magento give me 2.4-develop instance

[magento-deployment-service[bot]]

Hi @engcom-Bravo. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service[bot]]

Hi @engcom-Bravo, unfortunately there is no ability to deploy Magento instance at the moment. Please try again later.

[engcom-Bravo]

Hi @ATIFYAQOOB869,

Thanks for your reporting and collaboration,

We have verified the issue in Latest 2.4-develop instance and the issue is reproducible.Kindly refer the screenshots.

Steps to reproduce

• Create a CSV file for product import.
• Add the necessary data for the product along with custom_options.
• Add the type: file and other data for the custom_options column. Make sure to add more than one file_extension attribute.
• Navigate to System>Import.
• Choose Entity type: Products and Import behaviors: Add/Update. Leave the remaining settings as default. (separators: ",")
• Validate and Import the Product.
• Check the created product customization options section on the edit product page. The price is missing and file extension show only the first extension provided in the CSV.

The price is missing and file extension show only the first extension provided in the CSV.

Hence Confirming the issue.

Thanks.

[github-jira-sync-bot]

:white_check_mark: Jira issue https://jira.corp.adobe.com/browse/AC-12172 is successfully created for this GitHub issue.

[m2-assistant[bot]]

:white_check_mark: Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[Yaroslav1301]

@magento I am working on this