Closed nylanBCM closed 1 week ago
Hi @nylanBCM. Thank you for your report. To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:
@magento give me 2.4-develop instance
- upcoming 2.4.x release@magento I am working on this
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Hi @engcom-Bravo. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:
Area: XXXXX
label to the ticket, indicating the functional areas it may be related to.2.4-develop
branch@magento give me 2.4-develop instance
to deploy test instance on Magento infrastructure. 2.4-develop
branch, please, add the label Reproduced on 2.4.x
.Issue: Confirmed
once verification is complete. Hi @engcom-Dash. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:
Area: XXXXX
label to the ticket, indicating the functional areas it may be related to.2.4-develop
branch@magento give me 2.4-develop instance
to deploy test instance on Magento infrastructure. 2.4-develop
branch, please, add the label Reproduced on 2.4.x
.@magento give me 2.4-develop instance
Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you.
Hi @engcom-Dash, here is your Magento Instance: https://e48abcf4d783d04fe071a0fc8731cf54.instances-prod.magento-community.engineering Admin access: https://e48abcf4d783d04fe071a0fc8731cf54.instances-prod.magento-community.engineering/admin_503e Login: ebea56ae Password: 08c2102227b3
Hi @nylanBCM
Thanks for reporting and collaboration.
Verified the issue on Magento 2.4 dev instance but the issue is not reproducible.
We are able to see the correct data on Magento 2 Dashboard
Steps to reproduce :
Please refer the attached screenshots.
Previous data:
Date after new order is placed and order status is completed.
Hi Susanna,
Thanks for your prompt response and for verifying the issue on the Magento 2.4 dev instance.
I appreciate your detailed steps to reproduce the issue. However, the problem we are encountering seems to persist on our end. Here's a summary of what we have observed:
Discrepancy in Sales Data for June 21 represented on the dashboard’s graph:
After a detailed review of the sales data, there appears to be a discrepancy of approximately $1800.09 - $1161.75 = $638.34 that is not reflected in the graph for this day.
This discrepancy is observed in the total sales amount displayed on the graph compared to the detailed sales report for that day.
Sales Calculation Adjustment Request :
Additionally, I would like to request an adjustment in how the revenue below the graph in orange is calculated.
Instead of a rolling 24-hour total, we need the sales to be calculated for the total of the day starting at 12:00 PM to be shown as “Revenue” below the graph.
To help with troubleshooting, I have attached screenshots of our dashboard illustrating the discrepancies observed:
“Dashboard – Graph” -> go to magento -> dashboard -> look at the graph and the columns of today’s sales in the amount section of the graph.
“Sales – Order’ -> Go to magento -> Sales -> Orders -> Calculate the amount of sales of the day.
Please let me know if you need any additional information or if there are specific steps we can take on our end to further diagnose the issue.
Thank you for your assistance. You can call me at 0423924921.
Best regards,
Nylan
From: susena sravani simhambhatla @.> Sent: Thursday, 20 June 2024 6:08 PM To: magento/magento2 @.> Cc: nylanBCM @.>; Mention @.> Subject: Re: [magento/magento2] Issue : Incorrect Data on Magento 2 Dashboard (Issue #38841)
Hi @nylanBCM https://github.com/nylanBCM
Thanks for reporting and collaboration.
Verified the issue on Magento 2.4 dev instance but the issue is not reproducible.
We are able to see the correct data on Magento 2 Dashboard
Steps to reproduce :
Please refer the attached screenshots.
Previous data:
38841_1.png (view on web) https://github.com/magento/magento2/assets/60198592/5f9a26c3-13d2-4db5-b33d-f8e028e3bd87 38841_2.png (view on web) https://github.com/magento/magento2/assets/60198592/8ff56342-83d7-48ab-9e62-4e6b33ad0da0
Date after new order is placed and order status is completed.
38841_3.png (view on web) https://github.com/magento/magento2/assets/60198592/51e7f7d7-43fc-4893-b08d-fff396351053
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I'm encountering an issue with the revenue calculation on my Magento 2.4.5-p3 dashboard. The displayed revenue for "today" does not accurately reflect sales from 12 AM to the current time, instead using an incorrect period, resulting in inaccurate daily revenue reporting. I've confirmed the timezone and locale settings are correct, but the problem persists. Could anyone advise on how to modify the code to ensure the correct time range is used for daily revenue calculations, or suggest any solutions or extensions that might help?
@magento give me 2.4-develop instance
Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you.
Hi @engcom-Dash, here is your Magento Instance: https://e48abcf4d783d04fe071a0fc8731cf54.instances-prod.magento-community.engineering Admin access: https://e48abcf4d783d04fe071a0fc8731cf54.instances-prod.magento-community.engineering/admin_3943 Login: c14c10de Password: 42321bfa6231
Hi @engcom-Delta. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:
Area: XXXXX
label to the ticket, indicating the functional areas it may be related to.2.4-develop
branch@magento give me 2.4-develop instance
to deploy test instance on Magento infrastructure. 2.4-develop
branch, please, add the label Reproduced on 2.4.x
.Issue: Confirmed
once verification is complete. Hi @nylanBCM,
Thanks for your update.
We have verified the issue in Latest 2.4-develop instance and the issue is not reproducible.It is recommended to verify the issues in Latest 2.4-develop instance.Hence we are closing the issue.
Thanks.
Preconditions and environment
Steps to reproduce
Expected result
The dashboard should accurately display, regarding of the actual sales :
Actual result
The details beside the sales graph/chart are incorrect and do not reflect the actual sales data. And I don't understand how they even calculate the revenue below the graph.
Additional information
No response
Release note
Could you please provide guidance or a fix to configure the dashboard to accurately display:
Triage and priority