Fedex integration doesn't support Track API being a separate Project in FedEx account

[avstaylime]

Preconditions and environment

• Magento 2.4.7
• New FedEx account (created after Oct '23) that offers to choose between Ship, Rate & Other APIs and Track API

Steps to reproduce

1. Enable FedEx shipping method by entering API credentials from a FedEx Project of a type Ship, Rate & Other APIs.
2. Place an order and enter enter a FedEx tracking number when creating a shipment.
3. Click Track Order to view tracking details.

Expected result

Tracking details listed

Actual result

Tracking information is currently not available. Please contact us for more information or email us at example@example.com

Additional information

It is not possible to select both Ship, Rate & Other APIs and Track API for a FedEx Project. So there should be additional config for Track API under the FedEx settings in the Magento Admin.

Release note

No response

Triage and priority

• [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [X] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

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[engcom-Delta]

Hi @avstaylime ,

We are putting this issue on hold as of now , as we need some PO confirmation on this.

Thanks,

[NeoM-dev]

Any update on fix? Having same issue tested everything many times.