Magento 2.4.7-P1 Failing to save changes in some editing (Short Description,Description)fields.

magento / magento2

Prior to making any Submission(s), you must sign an Adobe Contributor License Agreement, available here at: https://opensource.adobe.com/cla.html. All Submissions you make to Adobe Inc. and its affiliates, assigns and subsidiaries (collectively “Adobe”) are subject to the terms of the Adobe Contributor License Agreement.

http://www.magento.com

Open Software License 3.0

11.44k stars 9.29k forks source link

Magento 2.4.7-P1 Failing to save changes in some editing (Short Description,Description)fields. #38866

Closed Skyfly2021 closed 1 month ago

Skyfly2021 commented 2 months ago

Preconditions and environment

Magento 2.4.7-P1
OpenSearch 2.12
Chrome Version 126.0.6478.127

Steps to reproduce

When I edit the short Description field and click on save it stays on hold without any prompts

Expected result

can be saved directly.

Actual result

Cannot save edited fields 062501 062502

Additional information

No response

Release note

No response

Triage and priority

[ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
[ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
[ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
[ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
[ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

m2-assistant[bot] commented 2 months ago

Hi @Skyfly2021. Thank you for your report. To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release
For more details, review the Magento Contributor Assistant documentation.
Add a comment to assign the issue: @magento I am working on this
To learn more about issue processing workflow, refer to the Code Contributions.

Join Magento Community Engineering Slack and ask your questions in #github channel. :warning: According to the Magento Contribution requirements, all issues must go through the Community Contributions Triage process. Community Contributions Triage is a public meeting. :clock10: You can find the schedule on the Magento Community Calendar page. :telephone_receiver: The triage of issues happens in the queue order. If you want to speed up the delivery of your contribution, join the Community Contributions Triage session to discuss the appropriate ticket.

m2-assistant[bot] commented 2 months ago

Hi @engcom-Dash. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
1. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
1. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
1. Verify that the issue is reproducible on 2.4-develop branch
  Details
  - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

Join Magento Community Engineering Slack and ask your questions in #github channel.

engcom-Dash commented 2 months ago

Hi @Skyfly2021

Thanks for reporting and collaboration.

Verified the issue on Magento 2.4.7-p1 and 2.4 dev instances but the issue is not reproducible.

We can save the changes in the description fields.

Please refer to the attached screen recording and let us know if we missed anything.

https://github.com/magento/magento2/assets/60198592/d74358b6-5256-4ddb-9821-eec557f2936b

Skyfly2021 commented 2 months ago

You need to repeat this place a few times, after clearing the browser cache or for the first time, he can save, please verify again.

engcom-Dash commented 1 month ago

Hi @Skyfly2021

Verified the issue again on Magento 2.4 dev and 2.4.7-p1 still unable to reproduce the issue.

Please take a look at the screenshots I've attached.

Let us know if we missed anything.

In 2.4 dev

In 2.4.7-p1

Skyfly2021 commented 1 month ago

Can you give me the example, I'll test it

engcom-Dash commented 1 month ago

Hi @Skyfly2021

You can request 2.4 dev instance from bot by using @magento give me 2.4-develop instance and test the issue on that instance.

magento-deployment-service[bot] commented 1 month ago

Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you.

magento-deployment-service[bot] commented 1 month ago

Hi @engcom-Dash, unfortunately there is no ability to deploy Magento instance at the moment. Please try again later.

engcom-Dash commented 1 month ago

@magento give me 2.4-develop instance

magento-deployment-service[bot] commented 1 month ago

Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you.

magento-deployment-service[bot] commented 1 month ago

Hi @engcom-Dash, here is your Magento Instance: https://36c34a09ea3976ea80d32e9c872bb474.instances-prod.magento-community.engineering Admin access: https://36c34a09ea3976ea80d32e9c872bb474.instances-prod.magento-community.engineering/admin_72d0 Login: 1d032d0b Password: 97fad3229ea9

engcom-Dash commented 1 month ago

Hi @Skyfly2021

Admin access: https://36c34a09ea3976ea80d32e9c872bb474.instances-prod.magento-community.engineering/admin_72d0 Login: 1d032d0b Password: 97fad3229ea9

You can use the above 2.4 dev instance to verify the issue.

Please let us know if we missed anything.

Skyfly2021 commented 1 month ago

Hi @Skyfly2021

Admin access: https://36c34a09ea3976ea80d32e9c872bb474.instances-prod.magento-community.engineering/admin_72d0 Login: 1d032d0b Password: 97fad3229ea9

You can use the above 2.4 dev instance to verify the issue.

Please let us know if we missed anything.

Cannot be accessed, please see pictures 070801

engcom-Dash commented 1 month ago

@magento give me 2.4-develop instance

magento-deployment-service[bot] commented 1 month ago

Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you.

magento-deployment-service[bot] commented 1 month ago

Hi @engcom-Dash, here is your Magento Instance: https://36c34a09ea3976ea80d32e9c872bb474.instances-prod.magento-community.engineering Admin access: https://36c34a09ea3976ea80d32e9c872bb474.instances-prod.magento-community.engineering/admin_8234 Login: 2ccb08c0 Password: 7a4f5d5c24a2

Skyfly2021 commented 1 month ago

7a4f5d5c24a2

In this version of Magento ver. dev-develop the above problem does not exist, is there a difference between this version and magento 2.4.7-p1?

engcom-Dash commented 1 month ago

Hi @Skyfly2021

The difference between the 2.4 dev instance and 2.4.7-p1 is the dev instance has the latest development code.

Thanks.

engcom-Dash commented 1 month ago

Hi @Skyfly2021

Thanks for reporting and collaboration.

As confirmed in the above comments the issue is not reproducible in 2.4 dev instance so we are closing the issue.

Please feel free to reopen the issue if the issue persists again.

Thanks.

magento / magento2

Magento 2.4.7-P1 Failing to save changes in some editing (Short Description,Description)fields. #38866

Preconditions and environment

Steps to reproduce

Expected result

Actual result

Additional information

Release note

Triage and priority

To learn more about issue processing workflow, refer to the Code Contributions.