Cannot Get Credentials From PayPal

[bulldogm11]

Preconditions and environment

Magento 2.4.6-p4

When trying to connect PayPal Express and Get Crdentials From PayPal, API Username, Password, & Signature are not retrieved.

Steps to reproduce

Store -> Configuration ->Sales -> Payment Methods Paypal Express Checkout Configure Click Get Credentials From PayPal Login No crendentials are retrieved.

Expected result

Retrieve and populate API credentials

Actual result

No credentials retrieved

Additional information

No response

Release note

No response

Triage and priority

• [x] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant[bot]]

Hi @bulldogm11. Thank you for your report. To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

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[bulldogm11]

@magento give me 2.4-develop instance

[magento-deployment-service[bot]]

Hi @bulldogm11. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service[bot]]

Hi @bulldogm11, here is your Magento Instance: https://f8150470463322e6b61a9a56ac16961d.instances-prod.magento-community.engineering Admin access: https://f8150470463322e6b61a9a56ac16961d.instances-prod.magento-community.engineering/admin_418f Login: 7c17f8fe Password: 6ad1eb3a3d90

[bulldogm11]

@magento Issue is confirmed on vanilla Magento instance.

[m2-assistant[bot]]

Hi @engcom-Dash. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

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[engcom-Dash]

Hi @bulldogm11

Thanks for reporting and collaboration.

Verified the issue on the Magento 2.4 dev instance.

When we click on Click Get Credentials From PayPal and try to log in to Paypal, we get "Please check your entries and try again."

Please let me know if this is the issue you are having.

Please refer to the attached screenshot.

[engcom-Dash]

Hi @bulldogm11

We have noticed that this issue has not been updated for a long time.
Hence we assume this issue is fixed now, so we are closing it. Please feel free to raise a fresh ticket or reopen this ticket if you need more assistance on this.

Thanks.