Synchronization for media gallery with CLI failed (*.webp and *.svg) in production mode

[bonanzadigger]

Preconditions and environment

Installed Magento v2.4.7-p1 with all media gallery modules activated and also all adobe stock modules Set deploy-mode to production (./bin/magento deploy:mode:set production)

Steps to reproduce

Upload a new .webp image or .svg image per ftp somewhere in pub/media directory Set deploy-mode to production (./bin/magento deploy:mode:set production) Perform php bin/magento media-gallery:sync

Expected result

Synchronization pass successfully

Actual result

Following error occurred: In Synchronize.php line 83: Failed to execute the following synchronizers: media_gallery_asset_synchronizer media-gallery:sync

Additional information

In developer mode, tha above mentioned exception will not be thrown. AREA: Backend

Release note

No response

Triage and priority

• [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• [x] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant[bot]]

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[m2-assistant[bot]]

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[engcom-Delta]

Hi @bonanzadigger ,

Thanks for your reporting and collaboration. We have verified the issue in latest 2.4-develop instance, but we are unable to reproduce the issue. Kindly refer the screenshots.

Steps to reproduce

1. Upload a .svg image somewhere in pub/media directory
2. Enable production mode - ./bin/magento deploy:mode:set production
3. Run php bin/magento media-gallery:sync

Observe synchronization is successful. Please let us know if any other steps are needed to be performed.

Thanks.

[engcom-Delta]

Hi @bonanzadigger ,

We have noticed that this issue has not been updated since long time. Hence we assume that this issue is fixed now, so we are closing it. Please feel to raise a fresh ticket or reopen this ticket if you need more assistance on this.

Thanks.