CORS Errors Prevent Page Builder Content Updates in Magento 2.4.6-p7 (Production Mode)

[anasshl]

Preconditions and environment

Environment:

• Magento Version: 2.4.6-p7
• Web Server: Nginx
• PHP Version: 8.2
• Page Builder extension enabled.
• Store Mode: Production (issue occurs only in this mode).

Quality Patches:

• The issue persists even after applying quality patches ACSD-49628 and ACSD-59514.

Steps to reproduce

• Log in to the Magento 2 Admin panel.
• Navigate to Content > Pages.
• Click on Add New Page or select an existing CMS page and click Edit.
• Use the Page Builder to add a new content block or edit an existing block.
• Make any changes to the content (e.g., adding text, images, or other elements).
• Click the Save button to update the page.

Expected result

• The page content should be saved successfully without any errors.

Actual result

• The Page Builder changes fail to save.
• The browser console logs CORS-related errors, specifically showing:

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://domain.com/static/adminhtml/Magento/backend/en_US/requirejs/require.js. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing). Status code: 200.

Additional information

Note: This problem occurs only in production mode, the Page Builder works fine in developer mode.

We have attempted the following workarounds without success:

• We have applied quality patches ACSD-49628 and ACSD-59514, and we deployed the production environment .but the issue persists.
• Adding CORS headers to Nginx configuration.
• Clearing caches (both browser and Magento).

Release note

No response

Triage and priority

• [ ] Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• [ ] Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• [ ] Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• [ ] Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant[bot]]

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[m2-assistant[bot]]

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