magento / magento2

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Product images do not display despite Product Edit image roles #39287

Open jlballes opened 7 hours ago

jlballes commented 7 hours ago

Preconditions and environment

Adobe Commerce on premise, ver. 2.4.5-p10

Steps to reproduce

I have found this issue in Adobe documentation and my Magento instance is affected. Is there any solution in order to this issue does not happen again?

Expected result

Magento should synchronize data between a particular store and the Global store settings

Actual result

Product images may not display on your storefront, although the image roles (Base, Small, Thumbnail, Swatch) have been set correctly on the Product page of your Admin panel.

Additional information

No response

Release note

No response

Triage and priority

m2-assistant[bot] commented 7 hours ago

Hi @jlballes. Thank you for your report. To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.

m2-assistant[bot] commented 6 hours ago

Hi @engcom-Delta. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down: