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We are experiencing an issue on our website where images are not displaying correctly #39370

Open wiwuae opened 1 week ago

wiwuae commented 1 week ago

Preconditions and environment

Steps to reproduce

Navigate>Catalog image

Expected result

Page is not responding

Actual result

We are experiencing an issue on our website where images are not displaying correctly, also there have an account issue

Additional information

No response

Release note

No response

Triage and priority

m2-assistant[bot] commented 1 week ago

Hi @wiwuae. Thank you for your report. To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.

m2-assistant[bot] commented 1 week ago

Hi @engcom-Bravo. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

wiwuae commented 1 week ago
  1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
engcom-Bravo commented 1 week ago

Hi @wiwuae,

Thanks for your reporting and collaboration.

We have verified the issue in Latest 2.4-develop instance and the issue is not reproducible.Kindly refer the attached video.

https://github.com/user-attachments/assets/2f44a32e-dca7-45e1-881a-751fe92a79a6

We are able to upload the images and save the product successfully.

Kindly recheck the issue in Latest 2.4-develop instance and elaborate the steps to reproduce if the issue is still reproducible and also please check if any third party modules causing this issue.

Thanks.

wiwuae commented 1 week ago

How much time does it take to update?

engcom-Bravo commented 1 week ago

Hi @wiwuae,

Thanks for your update.

We have verified the issue in Latest 2.4-develop instance and the issue is not reproducible.we are able to upload images and images are displaying correctly and pages are working fine.Could you please verify if any third party modules causing this issue.

Thanks.

Serfe-com commented 2 days ago

Hi @wiwuae For the image that you are displaying the issue you are seen is a security breach or misconfiguration. You should not be able to see the directory listing of the server when requesting the contents of the page. You are seen https://github.com/b374k/b374k when requesting the contents, which means that the site as a bad configuration or a security problem on that url and the server is compromised.

Please, take the required considerations to remediate this immediately.