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2.1.0rc - Paypal Website Payments Standard module doesn't work #4785

Closed commcad closed 8 years ago

commcad commented 8 years ago

Steps to reproduce

  1. Install Magento from 2.0.7 > Upgrade to 2.1.0rc using Web Setup Wizard (no sample data)
  2. Store > Configuration > Sales > Payment Method > Enable Website Payments Standard
  3. Insert valid facilitator (merchant) email + API credentials > Save > Clear cache

  4. Products > Category > Add New Category
  5. Products > Catalog > Add New Product
  6. Save everything, go get a coffee, let the cron do their thing every minutes
  7. Go to frontend, register as a new customer, place an order, checkout using Paypal

    Expected result

  8. Succeed page/we have received your order confirmation, order created, qty adjustment, etc

    Actual result

  9. Error message "We can't place the order."
  10. The PP sandbox works fine as I can see the payments in both buyer & facilitator paypal accounts.

4magebugrep

Trace in TXT format trace for pp bug.txt

nes710 commented 7 years ago

Have the same issues in Magento 2.1.3 with certain customers. "We can't place the order"

LucScu commented 7 years ago

THERE IS AN ERROR WITH CONFIGURABLE PRODUCTS OR PRODUCTS WITH OPTIONS. Please fix it!

amansilla commented 7 years ago

Still having same issue on Magento 2.1.4 after payment with Paypal Express Checkout returned to the review page although "Skip review Step" is on with the following error message "We can't place the order".

In order to reproduce the problem, take into account that only happens when Paypal is configured with live credentials.

s00071609 commented 7 years ago

As LucScu pointed out - Have you guys tried to open the configurable product and save it again. It might give the error- SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '1922-1.......... In my case I was using two stores and changed google analytics - turned it off and this issue got fixed. I believe that "We cant place order" may have to do with this error. Disabling Experiment code in Google Analytic in Sales-- GOogle API might fix the issue. No harm trying. Do let us know.

s00071609 commented 7 years ago

Looks like this issue is not fixed with magento 2.1.7 either. Amazing, this issue is still there and not fixed for over a year now. Its being carried over with every new upgrade

jer23jk commented 7 years ago

Any solution for this bug?

Magento 2.1.7 > Order Variable product with custom option Date > Pay with Paypal

Transaction in successful, but after redirecting from paypal there is a red statement We can't place the order.