Closed commcad closed 8 years ago
Have the same issues in Magento 2.1.3 with certain customers. "We can't place the order"
THERE IS AN ERROR WITH CONFIGURABLE PRODUCTS OR PRODUCTS WITH OPTIONS. Please fix it!
Still having same issue on Magento 2.1.4 after payment with Paypal Express Checkout returned to the review page although "Skip review Step" is on with the following error message "We can't place the order".
In order to reproduce the problem, take into account that only happens when Paypal is configured with live credentials.
As LucScu pointed out - Have you guys tried to open the configurable product and save it again. It might give the error- SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '1922-1.......... In my case I was using two stores and changed google analytics - turned it off and this issue got fixed. I believe that "We cant place order" may have to do with this error. Disabling Experiment code in Google Analytic in Sales-- GOogle API might fix the issue. No harm trying. Do let us know.
Looks like this issue is not fixed with magento 2.1.7 either. Amazing, this issue is still there and not fixed for over a year now. Its being carried over with every new upgrade
Any solution for this bug?
Magento 2.1.7 > Order Variable product with custom option Date > Pay with Paypal
Transaction in successful, but after redirecting from paypal there is a red statement We can't place the order.
Steps to reproduce
Expected result
Actual result
Trace in TXT format trace for pp bug.txt