Closed hyesungs closed 7 years ago
Have you tried to repeat this with Vanilla Magento2 (no other extensions installed)? I am not able to repeat this issue and am wondering if some 3rd party module causes this to happen (with js mixins). Could you provide the whole js call-stack here as well? Is it somewhat understandable what context/variables/usage causes this? Certain product type maybe? More details would be highly appreciated to understand what's going on there.
Considering that it's a ui-component js script that fails (view/adminhtml/web/js/components/import-handler.js), I would place my bets on an explanation that something goes wrong before that .js crash and the actual issue comes from something in the ui-components or layout configuration (js can't find fields that are supposed to be there). So that crash is probably a symptom of some other issue, that causes the output to be missing.
Hi there, Thanks for your reply.
Unfortunately I am just not that knowledgeable enough to be able to understand a lot of this. I have basic html skills, bootstrap ect... and only a basic understanding of php ect... java is far beyond my scope.
I basically can just give you a run down of whats happening.
I have 1 module (Webkul Marketplace for Magento2) and 1 theme (Ultimo)... However please note that when both of these are fully disabled the problem is still there. Although even stranger is that just as I originally installed Magento2 as a fresh with no extensions or themes the add product button did work (Although I must say it was slow and hesitant), then all of a sudden it just stopped working (Althoug I am not sure at what point or the cause). (But like I say I have disabled both the theme and the Marketplace module and the problem is still there). I have spoken to Webkul who are 100% sure that it is not there module.
Other than the above 2 installs of the theme and marketplace its a fresh install with no data e.g customers, products ect... As far as I am aware the crons are running correctly too.
I have tried the usual deploy:static, cache:flush, setup:di:compile ect... Nothing what so ever is working. :-(
I do not mind paying some one to fix the issue but everyone who I am asking dosn't seem to have an answer either.
So I am left in a very awkward position as to what to do or what or whom to blame for the problem and am no closer to been able to find a fix.
I have used Mageto1 a million times and Magento2 a fare few times on different small shops of ours and never had this kind of issue t the point where I cant actually use it (or even find anyone to fix it)...
Not sure where to go from here.
On Mon, Jan 23, 2017 at 5:59 PM, Allan Paiste notifications@github.com wrote:
Have you tried to repeat this with Vanilla Magento2 (no other extensions installed)? I am not able to repeat this issue and am wondering if some 3rd party module causes this to happen (with js mixins). Could you provide the whole js call-stack here as well? Is it somewhat understandable what context/variables/usage causes this? Certain product type maybe? More details would be highly appreciated to understand what's going on there.
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@hyesungs thank you for your report. Could you please provide some more information about your environment?
Hi hyesungs , If you are still have any issues please create a support request at https://webkul.uvdesk.com . Thanks
According to contributor guide, tickets without response for two weeks should be closed. If this issue still reproducible please feel free to create the new one: format new issue according to the Issue reporting guidelines: with steps to reproduce, actual result and expected result and specify Magento version.
When I click the add product button the page just loads forever with the spinner icon.
I am using Magento2 - 2.1.3
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Actual result