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Create faq category form not opened #9462

Closed DrashtiPandya closed 7 years ago

DrashtiPandya commented 7 years ago

When we click for add new Category it shows only blank page.

Preconditions

magento 2.0 image

bap14 commented 7 years ago

Do you have any errors in your logs? What about javascript errors on the page?

DrashtiPandya commented 7 years ago

no there is no any errors and and no javascript error also image console showing no error in this image

korostii commented 7 years ago

Please also check the log files located under <your Magento2 installation dir>/var/log on your web server.

korostii commented 7 years ago

Just noticed that it's not a catalog category but some 3rd-party module. Is php-cuong/magento2-faqs-extensions the one you're using? The issue most likely lies within that module, so please do contact the supplier of that module.

The GitHub issue tracker is intended for technical issues with Magento 2 CE itself only. The issues which do not exist on a clean installation of Magento 2 CE aren't likely to get resolved in here. If you are looking for additional technical advice, you can also refer to the Community Forums or the Magento Stack Exchange.

magento-engcom-team commented 7 years ago

@DrashtiPandya We are closing this ticket for now as issue originates from the third-party module. Please contact module's vendor regarding this.

Thank you.