MSI support with BOPIS - Githubissues

chris-brabender commented 2 years ago

Problem Statement

MSI modules enable merchant to manage product inventory across different sources (werehouses, stores, pickup locations etc),maintain quantities for sales and handle shipments to complete orders. PWA Studio doesn't support the product stock across multiple sources and doesn't provide the option to select a pickup location as a delivery method.

Desired State

Support the aggregated product salable quantities
Prevent concurrent checkout
Allow selecting source as a pickup location during checkout

Business Value

Shoppers can pick up orders from the selected source set as a pickup location. Providing this functionality allows the merchant to reduce TCO and go live faster. PWA enables using GPS data from the mobile device to suggest the closest pickup location - this is a PWA specific feature that adds value to traditional MSI. It's also a common feature used in B2B scenario.

Cost of Delay

Clients paying for Enterprise level solutions like Adobe Commerce expect the basic table stakes features to be supported natively without customization. The need for merchants to pay a partner to get something that most of the competitors support OOB decreases Magento PWA adoption and causes clients attrition.

Use Cases

Shopper sees product stock status based on the product virtual sellable quantity
Shopper sees pickup option as a delivery method if at least one source set as a pickup location
Shopper sees the nearest pickup locations first if PWA Storefront is enabled to gather GPS location from user device
Shopper can choose a pickup location for their order
User sees relevant order status set in Stores>Order Status ** that show when order is ready to pickup

Acceptance Criteria

Virtual sellable quantity is displayed only if non default source is set
Pickup location available if In-Store Delivery is enabled ( Stores > Settings > Configuration> Sales > Delivery Methods)