magento / security-package

Magento Security Extensions
Open Software License 3.0
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I have got an issue on admin frequently "You cannot proceed with such operation, your reCaptcha reputation is too low. #319

Closed abhishekyadavz closed 2 years ago

abhishekyadavz commented 2 years ago

Hi, On my magento admin backend I have frequently got an error. The version I am working on is 2.3 Even after entering correct I captcha I am not able to login into admin panel. Please Help!

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m2-assistant[bot] commented 2 years ago

Hi @AbhishekYadavZ. Thank you for your report. To speed up processing of this issue, make sure that you provided sufficient information.

Add a comment to assign the issue: @magento I am working on this


nathanjosiah commented 2 years ago

Hello @AbhishekYadavZ! We no longer support the MSP version of the reCAPTCHA extension. However, this error is likely due to the reCAPTCHA settings. In the Magento admin panel this is referred to as the Minimum Score Threshold. Try decreasing this value slightly. It controls how much tolerance the reCAPTCHA verification has for if a user is a human or not. In the panel there is a link with more information about this number.

abhishekyadavz commented 2 years ago

I am not able to log in So is there any way like customising code in the files

nathanjosiah commented 2 years ago

@AbhishekYadavZ You could disable reCAPTCHA to allow you to login and then re-enable it once you login.

bin/magento security:recaptcha:disable-for-user-login
abhishekyadavz commented 2 years ago

@nathanjosiah It works! Thanks

fredden commented 2 years ago

A warning regarding this problem was recently added to https://docs.magento.com/user-guide/configuration/security/google-recaptcha-admin.html#admin-panel - see https://github.com/magento/merchdocs/pull/1597