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magepow / magento-2-cancel-order

Cancel order extension for Magento allows website visitors to automatically cancel orders right on the user interface without having to contact the website administrator. An order cancellation notice will be sent to the website owner and customer as soon as the cancel button is clicked
https://magepow.com/magento-2-cancel-order.html
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Issue Regarding The Magepow - Magento 2 cancel order extension #2

Open Akash-Dey-Adrosonic opened 2 years ago

Akash-Dey-Adrosonic commented 2 years ago

Hi Magepow Team, I wanted help regarding the Magepow's -Magento 2 Cancel Order extension. I installed the zip folder from the github link -

https://github.com/magepow/magento-2-cancel-order and installed the extension on my magento instance. And i also made some of the configuration changes in the backend for which i am attaching the images. After, that i went to my account page and once i clicked on my orders tab i saw an error - “An error has happened during application run. See exception log for details.” I was not able to debug the error. So we would require your help regarding this extension.I am also going to attach the screenshots of the error in my orders tab and the error logged in exception.log file. Magepow configurations My orders page error Exception log screen

davidduong90 commented 2 years ago

What version of Magento do you use?

Akash-Dey-Adrosonic commented 2 years ago

Hi David , we are currently using magento version - 2.4.2 and we are also using the UB Trex Theme for the UI.