search

mageprince / magento2-FAQ

This module adds an easy way to use FAQ Section to your Magento store with jQuery Accordion. In this module, admin can add and update FAQ. Admin can also create FAQ group with group icon.
57 stars 37 forks source link

Accordion not working, please help #10

Closed TeodorBogdanov closed 6 years ago

TeodorBogdanov commented 6 years ago

Hi there, I've installed the FAQ plugin in a test environment(maintenance mode) and changed the colours in the CSS file to fit the overall design of the website. Unfortunately when I go to my FAQ page the colours have been changed, but if I decide to go to another page(home page p.e.) and then go back to the FAQ page - the accordion has disappeared and all the questions/answers are open? Any help will be appreciated! screen shot 2018-08-07 at 12 59 40

mageprince commented 6 years ago

Hi @TeodorBogdanov, thank you for your report. I was not able to reproduce this issue in clean/default installation. Please provide site link to check the issue.

TeodorBogdanov commented 6 years ago

the site is in maintenance mode so I'd have to give you login details for the backend and once logged in there you will be able to see it . I will email you separately with the login details, shop.gem-a.com @mageprince

mageprince commented 6 years ago

Hi @TeodorBogdanov,

I didn't got any mail. I need not admin details. just give me store front url to check the exact issue.

On Wed, Aug 8, 2018 at 1:03 AM, TeodorBogdanov notifications@github.com wrote:

@mageprince https://github.com/mageprince I have sent an email with the password to this email - 7pprince@gmail.com - can you confirm if you've received it please?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/mageprince/magento2-FAQ/issues/10#issuecomment-411175197, or mute the thread https://github.com/notifications/unsubscribe-auth/AXmu9xL3qZ9s235hpsHo9pFcYK1_SNTfks5uOeuVgaJpZM4Vx8RB .

TeodorBogdanov commented 6 years ago

shop.gem-a.com @mageprince

mageprince commented 6 years ago

@TeodorBogdanov I already tried but it's in maintenance mode.

TeodorBogdanov commented 6 years ago

That's why I said I have to send you login details and if you logged in to the admin panel and try to go to shop.gem-a.com/faq you will able to see the store front! can you send you email address please ? @mageprince

mageprince commented 6 years ago

@TeodorBogdanov I had checked your site and not found any issue. I already checked with the different browser with the full refresh but it's working fine.