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mageprince / magento2-FAQ

This module adds an easy way to use FAQ Section to your Magento store with jQuery Accordion. In this module, admin can add and update FAQ. Admin can also create FAQ group with group icon.
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Unable to upload Image for FAQ Group #17

Closed pjassal closed 5 years ago

pjassal commented 5 years ago

Hi

I have magento 2.3.0 installed. I have installed the Porto theme and recently installed the MagePrince FAQ extension. I have setup up groups and added questions. I am trying to change the default icon for the groups but I am unable to upload a new image.

When I click on upload I am able to select an image and click upload. After which nothing happens. You can see the small progress wheel spinning but nothing happens.

I have tried on Safari and Chrome. Am I correct in thinking that this module will not work fully on 2.3.0? Is there a work around?

Thank you

This screen shot shows the progress wheel next to the Upload button.

Screenshot 2019-03-29 at 12 54 47

The below error message can be seen in the Javascript Console and the line in code that is throwing an error.

Screenshot 2019-03-29 at 12 55 53 Screenshot 2019-03-29 at 12 55 48
mageprince commented 5 years ago

Hi, @pjassal This module is tested with Magento 2.3.x. Recently tested with Magento 2.3.2. Please disable all third party module and try again.