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mageprince / magento2-FAQ

This module adds an easy way to use FAQ Section to your Magento store with jQuery Accordion. In this module, admin can add and update FAQ. Admin can also create FAQ group with group icon.
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FAQ all opened in Google Chroom #3

Closed visenco closed 6 years ago

visenco commented 6 years ago

When opening the FAQ page all the FAQS are already opened, this is only in Google Chrome. I test in Mozilla and Microsoft Edge.

Here is an example: https://www.vizenco.nl/vnl/faq/

mageprince commented 6 years ago

@visenco , thank you for your report. I am not able to reproduce this issue. Please try to reproduce this issue on a clean installation of Magento.

visenco commented 6 years ago

Is also on mobile. We are using LUMA, if you open the link in Chrome, the main questions are all closed ? So no answers showing ?

PiroozMoridBeidokhti commented 6 years ago

Hi Visenco, I have a similar problem like yours but in all browser and after clearing the browser cache this happens. the second time that i open my page it works fine. So the problem is just the first time i open the faq page after clearing browser cache. I think this faq module has some problems in it's js file and are not loaded sometimes. It only happens to me in the production mode not in the developer mode. put your magento2 on developer mode and see if this persists. If not, there's something with faq js file and the cache system of magento. They haven't solved my issue too and answered me the same.

mageprince commented 6 years ago

Hi, @visenco And @PiroozMoridBeidokhti Sorry for the inconvenience. But this module does not contain any high level of js. This module only contains default accordion function of jQuery. You also can check js file here: magento2-FAQ/view/frontend/web/js/faq.js

Also, you can check these sites where this module working without any issue even with custom themes.

http://www.deshibazaar24.com/index.php/faq/ http://www.figbay.com/faq

TeodorBogdanov commented 6 years ago

Hi @visenco @PiroozMoridBeidokhti did you guys find a fix for the open accordion tabs - I am having 2.2.3 magento install with a commercial Ultimo theme and after installing the FAQs, the accordion tabs work only the first time round but if you click away from the FAQ page and then go back to it - they are all as per the example https://www.vizenco.nl/vnl/faq/ (in all browsers). Any help will be appreciated! Regards, Teodor

PiroozMB commented 6 years ago

Hi Theodor do you use porto theme as well?

TeodorBogdanov commented 6 years ago

Not that I know off @PiroozMoridBeidokhti

PiroozMB commented 6 years ago

what is your email? maybe i can help but not via git this way. I could solve mine.

TeodorBogdanov commented 6 years ago

bogdanov.teodor@yahoo.com @PiroozMoridBeidokhti