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mageprince / magento2-extrafee

This module is used to add extra fee to order. Show added extrafee in order, invoice and creditmemo.
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Not reflect in order total #32

Closed Atranaz closed 3 years ago

Atranaz commented 3 years ago

I am using an extra fee for Cash on delivery it showing on the summary but not reflecting in the order total

When I inspect I found this issue

fees-information - V1/mageprince_extrafeepro/guest-carts/frSH99gjzIj8XbLNQDHsP1991Kz7KASt/fees-information totals-information - V1/guest-carts/frSH99gjzIj8XbLNQDHsP1991Kz7KASt/totals-information

fees-information load before totals-information and it cause issue for not reflecting extra fee in order total

I a using Magento 2.3.3

mageprince commented 3 years ago

Hi @Atranaz, Thanks for contacting us. There is no sort-order issue with fee calculation with this module. Here you can check the sort-order of totals: Mageprince/ExtrafeePro/etc/sales.xml

Here are some steps to debug your issue:

  1. Check third-party modules which override the sales module
  2. Check total_segments in totals-information for mageprince_extrafeepro segment
  3. If an extra fee segment not available then there must be an issue with third party customization
  4. Disable all third-party extensions or try with fresh Magento isntallation.
Atranaz commented 3 years ago

ok, I'll check and update here the result.